Job Description
The In-Room Dining Assistant Food Server supports the delivery of Forbes Five-Star service by assisting Food Servers in the timely, accurate, and elegant presentation of in-room dining experiences. This role is integral to ensuring seamless service flow, proper table and tray setup, and the overall guest experience within guest rooms and corridors.
Working in a fast-paced luxury environment, the Assistant Food Server demonstrates urgency, attention to detail, and professionalism while anticipating the needs of both guests and team members. This position plays a key role in maintaining Wynn’s exceptional standards of service, cleanliness, and presentation.
Key Responsibilities
In-Room Dining Service Execution
-
Assist Food Servers with the delivery and setup of in-room dining orders in guest rooms
-
Accurately place tables, linens, dishware, and amenities according to Wynn presentation standards
-
Support proper course pacing and service flow during in-room dining experiences
-
Remove used dishware and reset spaces efficiently while maintaining discretion
-
Ensure all orders are complete, properly presented, and delivered within established timeframes
Guest Experience Excellence
-
Provide courteous, professional, and polished interactions with guests at all times
-
Anticipate guest needs and respond promptly to requests within scope or notify the appropriate team member
-
Maintain a discreet and respectful presence in guest rooms and hallways
-
Uphold Forbes Five-Star service standards through attentive, detail-oriented service
-
Ensure a seamless and elevated in-room dining experience from delivery to conclusion
Service Preparation & Support
-
Assist with staging orders, organizing trays, and preparing delivery equipment
-
Ensure all necessary accompaniments (condiments, utensils, amenities) are properly set prior to delivery
-
Maintain awareness of active orders and support service efficiency during peak periods
-
Collaborate with kitchen and coordination teams to ensure order accuracy and readiness
Cleanliness, Sanitation & Organization
-
Maintain cleanliness and organization of service stations, delivery equipment, and storage areas
-
Ensure trays, tables, and equipment are cleaned and reset promptly after use
-
Adhere strictly to food safety, sanitation, and health regulations
-
Maintain clean and presentable service areas both on guest floors and in back-of-house
Team Collaboration & Communication
-
Communicate effectively with Food Servers, coordinators, and culinary team members
-
Respond quickly to team needs to support timely and efficient service
-
Assist with transporting trays, tables, and equipment, including large or VIP orders
-
Contribute to a positive, team-oriented work environment focused on excellence
Compliance & Brand Standards
-
Adhere to all Wynn grooming, uniform, and appearance standards
-
Maintain confidentiality and professionalism when working in guest areas
-
Follow all departmental procedures and Forbes Five-Star service expectations
-
Represent Wynn Las Vegas as a brand ambassador in all guest and team interactions
Qualifications
Education & Experience
-
High school diploma or equivalent preferred
-
1–2+ years of experience in food & beverage, hospitality, or hotel operations preferred
-
Luxury hotel or high-volume service experience strongly preferred
-
Candidates must be at least 21 years of age
Knowledge & Skills
-
Strong attention to detail and commitment to service excellence
-
Ability to work efficiently in a fast-paced, high-volume environment
-
Professional demeanor with strong guest service awareness
-
Excellent communication and teamwork skills
-
Ability to anticipate needs and act with urgency and precision
Licenses & Certifications
-
Must be able to obtain and maintain all required work cards and certifications
Work Environment
-
Luxury resort setting with frequent exposure to guest rooms, corridors, and back-of-house service areas
-
Fast-paced, detail-oriented environment requiring discretion and professionalism
-
Flexible schedule required, including evenings, weekends, and holidays
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
