Responsible for generating revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions regarding parts, pricing, and services.
Essential Job Duties
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Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods.
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Complete internal documents supporting any transaction (credits, invoices, work order and/or interchange and returns, etc.).
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Prospect and develop relationships with potential customers to cultivate new business.
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Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
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Advise customers on substitution or modification of part when part requested is not available.
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Process orders – perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations).
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Follow-up with customers as needed.
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Assume other duties as assigned.
Supervisory Responsibilities
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Not responsible for supervising employees.
Minimum Requirements
Education & Experience
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High School Diploma/GED
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1+ years of related experience required.
Preferred Requirements
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College coursework or degree.
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Prior automotive experience and knowledge of automotive parts.
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Bilingual English/Spanish.
Knowledge/Skills/Abilities
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Basic messages communicated orally. May write brief messages and keep simple records
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No additional competencies required.
Essential Physical Demands/Work Environment
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Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.
Benefits:
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Health/Dental/Vision Insurance
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Paid Time Off
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Paid Parental Leave
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Fertility Coverage
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401k with Generous Company Match
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Company Paid Life Insurance and Long-Term Disability
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Short-Term Disability
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Employee Assistance Program
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Tuition Reimbursement
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Employee Discounts
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PNC Daily Pay Option
Join us for an exciting career journey with positive, driven individuals.
