Ryan White Care Coordinator (2 positions)

Exponents -
New York, NY

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Job Details

$47,000 - $52,000 a year

Qualifications

Writing skills
HIV/AIDS care
Experience working with individuals with substance use disorders

Full Job Description

JOB POSTING

JOB TITLE: Ryan White Care Coordinator
(Non-Exempt)

Reports To: Project Director, Ryan White Care Coordination

Summary: The Care Coordinator is a member of the Supportive Services
Department and works closely with Exponents’ HIV/HCV program participants using a
strength-based, client-centered approach that promotes stability, recovery, and
improved health outcomes.

Responsibilities:

 Collaborate with departmental staff to engage participants in appropriate
medical, mental health, substance-use, and community-based services that
support progress toward HIV viral suppression.

 Work directly with participants and testing staff to assess basic needs and
identify services and benefits that align with participants’ circumstances.

 Coordinate and match participants with services including, but not limited to:
health insurance navigation and enrollment, housing assistance, health
literacy resources, and government entitlement programs.

 Monitor participants’ engagement with community resources to ensure
cases are managed effectively and services are delivered appropriately.

 Develop client-centered service plans and periodic reviews in partnership
with participants, based on comprehensive assessments.

 Assist clients in accessing entitlements and support services necessary to
achieve health, housing, and financial stability.

 Collaborate with interdisciplinary teams and participants to implement
optimal treatment and service plans.

 Advocate on behalf of participants with community agencies to identify and
secure needed resources.

 Communicate Service Plans/reviews, and client-related updates verbally
and in writing to appropriate staff and partner agencies.

 Conduct field visits and home visits, when necessary, to support participants
in accessing community-based services.

 Facilitate quarterly case conferences with primary care providers, HIV
specialists, and external partners to assess participant progress toward care
and service plan goals.

 Attend and participate in professional development, seminars, and
continuing education programs.

 Maintain accurate and timely documentation of all services in compliance
with regulatory and organizational requirements.

 Conduct in-person outreach at external locations as needed to engage
participants in care and services.

 Perform other related duties as assigned.

Requirements

 3+ years’ minimum experience working with PwH
 Working knowledge of HIV progression, treatment, and care
 Bachelor’s degree is preferred
 Valid NYS Drivers’ License and evidence of insurability is preferred
 Multilingual fluency is preferred
 Proven organizational skills with effective verbal and written communication
 Ability to multi-task and thrive in an active, dynamic environment
 Ability to treat all participants with compassion and concern, both on and off the

job

Salary
$47,000 – $52,000

Exponents is an equal opportunity employer. All applicants will be considered for
employment, regardless of race, color, creed, religion, gender, sexual orientation,

gender identity, national origin, age, veteran, disability status, genetic information, or
any other characteristic protected by law. Individuals with carceral histories, drug use

histories.
Members of the LGBTNBQI+ communities are encouraged to apply.

Apply Now

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