Under the direction of the General Manager a Barista performs a variety of tasks specific to the successful operation of the Café following the prescribed guidelines for service.
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During the majority of the shift, this is an independent position with backup provided on an as-needed basis.
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Operates Café equipment and prepares coffee, specialty drinks, bottled drinks, and baked and prepared goods.
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Maintains a clean environment within local, state, and federal sanitation guidelines.
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Completes ongoing daily and weekly cleaning of food surfaces, machinery and utensils, and customer areas.
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Stocks and merchandises café in accordance with company policies and procedures, maintaining a straight, organized, and clean shopping environment.
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Greets customers entering the store and café, and provide exceptional customer service on each transaction.
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Successfully promotes all POS initiatives and company programs including, but not limited to discount cards, magazine sales, pre-sale vouchers, and donation programs.
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Balances cash drawer following each shift within allowable variances as identified in the Loss Prevention Policy.
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Assists the bookstore as needed.
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Performs other tasks as needed.
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Interpersonal Skills
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Self-Management
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16 years of age or older
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Successful completion of all required background screenings
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Strong verbal and written communication skills
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Ability to multi-task
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Ability to learn and operate multiple café machines, including, but not limited to blenders, ovens, espresso machines
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Computer and cash register skills
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Must be able to stand and walk for extended periods of time
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Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
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Must be able to lift or team lift objects up to 50 lbs., with or without assistance
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Must be able to communicate using speech, sight, and sound with or without an assistive device
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Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job
At Books-A-Million, we're in the business of connecting people with stories—but our story starts with our associates. We believe that when our people feel supported, valued, and cared for, they're empowered to do their best work and create exceptional experiences for our customers.
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Competitive Compensation: Competitive pay with opportunities to earn performance-based incentives that recognize your contributions.
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Health & Wellness: Medical, dental, and vision coverage, along with Healthcare and Dependent Care Spending Accounts to help you care for yourself and those who depend on you.
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Financial Protection: Life insurance and disability coverage that provide peace of mind when you need it most.
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Retirement Savings: A 401(k) plan with company matching contributions to help you invest in your future with confidence.
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Paid Time Off: Generous paid time off so you can recharge, celebrate life's moments, and maintain a healthy work-life balance.
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Employee Discounts: Special discounts on books, gifts, toys, collectibles, and more—because we believe the things you love should be a little more accessible.
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Employee Assistance Program: Confidential counseling, resources, and support for you and your family whenever life brings unexpected challenges.
Benefit availability and eligibility are based on applicable requirements, including hours worked, employment status, position, and other plan-specific eligibility criteria.
When you join Books-A-Million, you're joining more than a workplace—you're becoming part of a team that believes in supporting one another, celebrating successes, and growing together as a community. We're proud to invest in our associates because when you thrive, we all do.
