Senior Resources Manager

City of Lake Forest, IL -
Lake Forest, IL

Apply Now

Job Details

Full-time
$95,288 - $123,735 a year
3 days ago

Benefits

457(b)
Paid holidays
Dental insurance
Tuition reimbursement
Parental leave
Employee assistance program
Vision insurance
Loan forgiveness
Life insurance

Qualifications

Staff supervision
Program design
Program management
Team supervision
Social service program staff supervision
Communication platforms
Bachelor's degree
Older adults
Budget account management (social services)
Data interpretation
Relationship management
Business management
Organizational budget management
Senior leadership
Educational program management

Full Job Description

Description

Are you a collaborative, community-minded leader who is passionate about supporting older adults and promoting a positive image of aging? The City of Lake Forest is seeking a Senior Resources Manager to provide leadership and direction for Dickinson Hall, the Lake Forest-Lake Bluff Senior Center.

Dickinson Hall serves older adults in Lake Forest, Lake Bluff, and Knollwood by offering educational, social, cultural, and supportive opportunities that foster independence, involvement, and continued personal growth. This full-time role is responsible for the overall leadership, administration, programming, operations, staff, volunteers, partnerships, and financial management of the Center.

The Senior Resources Manager will help shape meaningful programs and services, build strong community relationships, support staff and volunteers, and ensure Dickinson Hall remains a welcoming, dynamic, and engaging resource for older adults and the broader community.

Examples of Duties

Provide overall leadership, direction, and administration for Dickinson Hall, including programs, services, operations, staff, volunteers, partnerships, finances, and community engagement
Develop, implement, evaluate, and continuously improve programs and services that reflect the interests, abilities, backgrounds, and needs of older adults
Supervise, mentor, train, and support staff, including recruitment, onboarding, performance management, evaluations, development, and retention
Develop and manage a strong volunteer program, including recruitment, training, scheduling, engagement, support, and recognition
Serve as staff liaison to the Senior Resources Commission and collaborate with the Lake Forest-Lake Bluff Senior Citizens Foundation
Develop and manage the annual operating budget, monitor revenues and expenditures, evaluate fees and cost structures, and support long-term financial sustainability
Build partnerships with local governments, nonprofit organizations, healthcare providers, community organizations, elected officials, stakeholders, residents, members, staff, volunteers, and the public
Promote Dickinson Hall programs, services, events, resources, community awareness, and a positive image of aging through marketing, outreach, and communication strategies

Qualifications

Bachelor’s degree in Social Services, Gerontology, Psychology, Business Administration, Public Administration, Recreation, or a related field required
Minimum of five to seven years of progressively responsible experience in program management, administration, senior services, community services, recreation, social services, or services for older adults
Demonstrated experience in staff supervision, budgeting, program development, service delivery, and community engagement
Experience working with volunteers, boards, commissions, foundations, community organizations, governmental entities, or nonprofit partners preferred
Strong understanding of the needs, interests, strengths, and challenges of older adults
Ability to promote a positive, inclusive, and empowering image of aging through programs, services, communications, and leadership
Strong leadership, communication, organizational, financial management, program management, and relationship-building skills
Ability to analyze data, identify trends, evaluate program effectiveness, and make informed recommendations
High level of professionalism, initiative, discretion, accountability, sound judgment, and adaptability
Ability to use technology, software systems, databases, and communication platforms needed to manage programs, records, budgets, outreach, and daily operations

Supplemental Information

Why Join the City of Lake Forest?

Lead a meaningful community resource that supports connection, independence, lifelong learning, and personal growth for older adults.
Help shape programs and services that make a direct impact on the lives of residents in Lake Forest, Lake Bluff, and Knollwood.
Work with a dedicated team of staff, volunteers, community partners, commissioners, and foundation members who care deeply about Dickinson Hall’s mission.
Use your leadership, creativity, and relationship-building skills to strengthen community engagement and promote a positive image of aging.
Be part of a collaborative City organization that values professionalism, service, innovation, and strong community relationships.

Full Benefits Package

Full salary range: $95,288 - $123,735 DOQ, annual progression based on merit
Insurance: Medical (PPO/HMO), dental, vision
Leave: 13 paid holidays, front-loaded vacation and sick time, parental leave
Retirement: IMRF pension, plus 457(b) and Roth options
Additional Benefits: Tuition reimbursement, Employee Assistance Program, legal and life coverage, Public Service Loan Forgiveness eligibility, longevity bonuses, and annual merit bonus opportunities based on exceptional performance

Interested applicants are encouraged to review the full job description here: Senior Services Manager Job Description 8 2026

To be considered, please submit your application, cover letter, and resume.

The City of Lake Forest is an Equal Opportunity Employer.

We welcome applicants of all backgrounds and experiences.

Apply Now

Description

Examples of Duties

Qualifications

Supplemental Information

Job Seeker Tools

Employer Tools

Browse

Stay Connected