Description:
THE ROLE: This position is responsible for working in conjunction with the Traffic Coordinator to ensure all product is delivered on time and complete, while providing exceptional customer service to both internal and external customers.
Principle Duties and Responsibilities
1. Primary Customer Service contact for distribution questions and site delivery communication
2. Prepares and process all shipping paperwork to completion
3. Prepares routes and load lists
4. End of month inventory of finished products
5. Schedules all in/out bound freight carrier loads
6. Works in conjunction with Drivers to ensure product is received and delivered on time
7. Reconciles all order discrepancies
8. Responsible for communicating all shipment challenges
Knowledge, Skills, Abilities
1. Proficient in Microsoft Office
2. Demonstrated Customer Service Skills
3. Ability to work under limited supervision
4. Strong verbal and written communications skills
5. Proven problem solving skills
6. Works well in a team environment, with a diverse workforce
7. Ability to perform several tasks concurrently with ease and professionalism
8. Ability to use and operate general office equipment
9. Good math skills
Education and Experience
1. High School Diploma or GED.
2. 1 year of job related experience and/or training is preferred.
Shift Hours - Monday - Friday 8:00AM to 4:30PM(Update)
Pay: $18.00 - $19.52 per hour
Work Location: In person
