Job Summary
We are seeking a motivated and detail-oriented Dental Treatment Coordinator Trainee to join our dynamic dental team. This entry-level position offers an exciting opportunity to develop essential skills in patient care coordination, insurance processing, and clinical documentation. As a trainee, you will receive comprehensive training to become proficient in managing patient appointments, verifying insurance benefits, and supporting the overall efficiency of the dental practice. This paid internship is ideal for individuals passionate about healthcare administration and eager to grow within a thriving dental environment.
Duties
- Assist with patient intake, including gathering medical and dental histories and updating electronic health records (EHR) systems such as Dentrix or Eaglesoft
- Support insurance verification processes by reviewing coverage details, including Medicare, Medicaid, and private insurers, utilizing systems like Epic, Meditech, Athenahealth, or eClinicalWorks
- Learn to review and process documentation for accuracy and compliance with HIPAA and clinical confidentiality policies
- Aid in scheduling patient appointments using medical scheduling software and multi-line phone systems while maintaining excellent phone etiquette
- Support medical billing activities by understanding CPT coding, ICD-9/10 coding, and medical collection procedures
- Help prepare care plans and treatment estimates for patients based on provider recommendations
- Maintain organized medical records and assist with filing, data entry, and administrative support tasks in a fast-paced clinic environment
Qualifications
- High school diploma or equivalent; some college coursework in healthcare or related fields is a plus
- Strong computer skills with proficiency in Microsoft Office Suite and familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, or Dentrix
- Excellent communication skills; bilingual abilities are highly desirable to serve diverse patient populations
- Prior clinic or dental office experience is preferred but not required; training will be provided for all necessary technical skills
- Knowledge of medical terminology, health insurance processes, and medical billing practices is advantageous
- Demonstrated ability to handle sensitive information confidentially in accordance with HIPAA regulations
- Strong organizational skills with attention to detail and ability to multitask effectively in a busy environment
Join our team as a Dental Treatment Coordinator Trainee where you'll gain valuable experience supporting patient care while developing your administrative expertise. We’re committed to fostering your professional growth through hands-on training and mentorship—empowering you to become an integral part of our healthcare community!
Pay: $18.00 - $20.00 per hour
Work Location: In person
