As an Associate Director of the ACT Program, you will support the Director in providing administrative, clinical, and operational oversight for the ACT team. This role focuses on ensuring high-quality services are delivered to individuals with severe and persistent mental illnesses, assisting in compliance with regulatory standards, and fostering the team’s ability to support consumers in achieving stability within the community. The Associate Director collaborates closely with the Director in overseeing staff development, quality assurance, and adherence to the TMACT fidelity model. This position also plays a vital role in crisis management, clinical supervision, and building external partnerships to enhance program success. The ACT Associate Director also serves in the capacity of a Clinical Manager.
Essential Duties and Responsibilities:
The statements below are intended to describe the general nature and scope of work being performed in this position. This is not a complete listing of all responsibilities, duties, and/or skills required. Other duties may be assigned.
Build and maintain relationships with community partners, such as law enforcement, housing providers, and healthcare systems, to support client services.
Serve as a liaison to external agencies, facilitating access to resources for ACT clients, including housing, employment, and healthcare.
Collaborate with local stakeholders to advocate for ACT clients and the program’s mission.
Compliance and Risk Management
Conduct quality assurance audits in collaboration with the Director to ensure program adherence to internal and external standards.
Support risk management efforts, providing leadership in crisis situations to maintain team and client safety.
Aid in ensuring compliance with Medicaid, DBH, and DOH regulations, maintaining thorough and accurate documentation of clinical services.
Program Development and Improvement
Contribute to program planning, budgeting, and resource allocation to achieve program goals.
Contribute to reports for senior management and regulatory agencies, monitoring program effectiveness, and recommending improvements.
Monitor trends in service delivery, supporting efforts to improve client outcomes and program effectiveness.
