Thrive Alabama is a Federally Qualified Community Health Center. At our facilities, the medical assistant is a vital healthcare professional who bridges the gap between patient care and clinic operations. They execute both clinical tasks—such as rooming patients, taking vital signs, and assisting doctors during exams—and administrative duties like managing medical records and handling scheduling.
Duties and Responsibilities
1. Perform triage of patients with documentation to include, but not limited to, HPI, medication reconciliation, medical history, family history, social history, vital signs and preventive medicine.
2. Administers medications, immunizations and therapeutic injections as ordered by the provider while following 340b and ADAP guidelines.
3. Assist Provider(s) with examinations, refilling medications, reviewing lab results, in house procedures, facilitating referrals and prior authorizations with appropriate documentation.
4. Review daily charts with providers to address patient preventive healthcare maintenance, immunization schedule, potential risk factors and CDSS alerts.
5. Report any significant patient conditions or reactions to medications or procedures immediately to the provider or supervisor.
6. Provide coverage for late clinic as scheduled by supervisor.
7. Assist in the evaluation of patient encounters in regards to coding in the EMR for procedures to optimize billing.
8. Notify patient of lab results, procedure results and referral appointments.
9. Explain ordered procedures or treatments to patients.
10. Assist SW staff with required refills for ADAP, PAP or Curant programs.
11. Input patient data into EClinicalWorks and Careware.
12. Sanitize and restock supplies used in exam rooms as needed.
13. Set up AV equipment for Telemedicine and assist Provider(s) in seeing patients via Telemedicine.
14. Participate in team meetings.
15. Participate in Quality Improvement projects as directed by the Quality Manager.
16. Maintain active CPR certification.
17. Other responsibilities assigned by Director of Nursing.
Knowledge, Skills, and Abilities
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Knowledge of HIPAA laws.
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Knowledge of HIV transmission, prevention and disease process
- Ability to work independently with minimum supervision.
- Basic computer literacy skills including but not limited to EMR, MS, Excel and CAREWare.
- Ability to work with patients, significant others and staff from diverse populations.
- Ability to effectively communicate with staff and patients.
Software Access
Microsoft Office
eClinical Works
CAREWare
Minimum Qualifications
A Certificate, Diploma or Associates degree in Medical Assistant. Certification as a Medical Assistant or as a Certified Clinical Medical Assistant (CCMA) by the National Health Career Association (NAH), 0-5 years of experience, bilingual preferred
Special Note: Every two years, successfully complete 10 C.E.U.s in medically related courses.
