Assistant Restaurant Manager
Location: Carteret, NJ
Company: Mascia Capital Group Dunkin'
Reports To: Restaurant Manager
Join Our Team
Mascia Capital Group Dunkin' is seeking an Assistant Restaurant Manager for our Carteret, NJ location.
We are a family-owned and operated Dunkin' franchise organization with more than 30 years of operational excellence. Our team members are treated like family, and we are committed to creating opportunities for growth, development, and long-term success.
We offer:
- Flexible scheduling
- Health insurance benefits
- Paid time off
- Career advancement opportunities
- Supportive and team-oriented work environment
Position Overview
The Assistant Restaurant Manager supports the Restaurant Manager in the daily operation of the restaurant and assumes leadership responsibilities in their absence. This role is responsible for helping lead the team, delivering exceptional guest experiences, maintaining operational excellence, and driving sales and profitability.
The ideal candidate is a strong leader who enjoys developing others, creating a positive workplace culture, and ensuring that Dunkin' brand standards are consistently met.
Essential Responsibilities
Operations and Guest Experience
- Perform all responsibilities of restaurant team members as needed
- Assist in leading daily restaurant operations
- Help facilitate team meetings and communications
- Ensure brand standards, recipes, procedures, and systems are consistently followed
- Create and maintain a guest-focused culture
- Review guest feedback and implement action plans for continuous improvement
- Communicate restaurant priorities, goals, and performance results to team members
- Execute new product launches, including training, merchandising, marketing, and sampling
- Maintain a safe, secure, and sanitary work environment
- Ensure compliance with food safety standards, company policies, and applicable laws
- Assist with inventory management and periodic inventory counts
- Support the completion of weekly labor schedules to meet business needs
- Assist with food, beverage, and supply ordering through approved vendors
- Conduct operational self-assessments and implement corrective action plans
- Help achieve restaurant sales, profitability, and budget goals
- Manage cash handling procedures and ensure compliance with company policies
- Collaborate with Dunkin' field support teams when necessary
Team Leadership
- Assist with recruiting, interviewing, hiring, and onboarding new team members
- Train, coach, and develop employees to achieve operational and customer service excellence
- Monitor employee performance and provide ongoing feedback
- Foster a positive, inclusive, and welcoming workplace culture
- Motivate team members to achieve individual and restaurant goals
Qualifications
- Previous leadership experience in a restaurant, retail, hospitality, or similar environment preferred
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to read, write, and communicate effectively in English
- Basic math and financial management skills
- Strong organizational and time management abilities
- Ability to work in a fast-paced environment and manage multiple priorities
Key Competencies
- Leadership and team development
- Guest service excellence
- Problem-solving and decision-making
- Time management and organization
- Business acumen and analytical thinking
- Adaptability and willingness to embrace change
- Dependability, professionalism, and integrity
- Ability to motivate and inspire others
- Collaboration and teamwork
Physical Requirements
- Ability to stand for extended periods
- Frequent bending, reaching, and stooping
- Ability to lift and carry supplies and inventory
- Ability to work in a fast-paced environment
- Ability to work in confined work areas when necessary
- Ability to wear a headset and communicate effectively during shifts
If you are a motivated leader looking to grow your career with a stable and expanding Dunkin' franchise organization, we encourage you to apply today.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Management: 2 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Carteret, NJ 07008 (Preferred)
Ability to Relocate:
- Carteret, NJ 07008: Relocate before starting work (Required)
Work Location: In person
