This position will be stationed in Washington, DC with travel to Northern, VA area whenever staffing gaps or workload demands arise.
Handle all materials received in the Mail Center [receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.].
- Deliver, pickup, and transport materials within, between, to, and from various departments. (Cover other accounts in the Va and DC Area)
• Deliver office supplies. • Deliver witin the building and other locations.
Collect data for reports
- Ensures Customer Service area is always staffed and provide back up for call outs.
- Maintains records and files
- Must have good working knowledge of postal regulations
- Must have good working knowledge of computer basics
- Provide problem resolution
- May deal with difficult or irate customer periodically
- Ensures equipment is in good working order, equipment maintenance
- Interfaces with the client contact when required
- Keeps manager informed of operational efficiencies and potential problems
- May be required to work overtime periodically
- Able to set priorities
- Must be flexible to adapt to changes
- Must demonstrate leadership qualities
