THE POSITION
As a Clerical Assistant 3 with the Department of Human Services, you will play a key part in supporting child welfare work throughout the Western Region. This role offers steady responsibilities, daily variety, and the chance to help staff deliver essential services. Your organizational skills will support communication, scheduling, record keeping, and office coordination. Join a position that contributes to important goals while building your professional experience.
Watch this video to see how you can make a difference working for the Office of Children, Youth and Families!
DESCRIPTION OF WORK
This position provides clerical support, scheduling assistance, and record management for the Western Regional Office of Children Youth and Families. It requires strong organization, careful review of information, and effective communication with staff and the public. As a Clerical Assistant 3, you will perform the following duties:
- Record Maintenance: Maintain logs, track licensing and child abuse reports, and manage expungement functions
- Office Coordination: Schedule rooms, manage calls, greet visitors, and assist with onboarding new staff
- Information Review: Examine correspondence, verify accuracy, and route materials to the correct staff
- Equipment Management: Determine office needs, research vendors, and process approved orders for supplies and furniture
- Data Entry: Input child abuse referral and complaint information into CWIS and maintain filing systems
- Clerical Support: Prepare correspondence, type requested materials, manage emails and faxes, and support office workflows
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
- Full-time employment
- Work hours are 7:00 AM to 3:00 PM, Monday - Friday, with a 30-minute lunch.
- Telework: You will not have the option to telework in this position.
- Salary:In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
- One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
- One year of moderately complex clerical experience; or
- An equivalent combination of experience and training.
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.
Work Location: In person
