Provide technical assistance and support for customers regarding technical specifications of products, and trouble-shoot applications as needed .
Able to size pneumatic and electric actuators for use on valves.
Understand the customers’ business and determine customer requirements and expectations in order to recommend specific products and solutions .
Enter and maintain purchase orders, customer orders, procurement match and trade discounts as needed.
Maintain various records and files including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts.
Maintain knowledge of current product pricing.
Obtain price quotes from vendors and Supply Management Groups for resale to customers and providing price quotes for customers.
Establish rapport and provide prompt responses to internal and external customer, vendor and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material) .
Maintain and approve quality standards.
Set up the correct description of all inventory items .
Add new inventory to the system as needed .
Learn new procedures and product information as required.
Maintain various records and files including rebate files, stock transactions, price catalogs, customer lists, product catalogs, and discounts.
Available to work scheduled and unscheduled overtime as requested (including on-call).
Perform other duties or projects assigned .
Take reasonable care for the safety and health of yourself and others.
Repo rt workplace hazards, injuries, or illness immediately.
