Appointment Setter / Call Center Representative One Day Bath Solutions – Houston, TX
Starting Pay: $20.00 Per Hour + Uncapped Bonus Structure
One Day Bath Solutions is a locally owned and rapidly growing bathroom remodeling company serving homeowners throughout the Greater Houston area. We specialize in tub-to-shower conversions, walk-in showers, and bathroom remodeling solutions that improve safety, accessibility, and the overall value of our customers' homes.
We are looking for highly motivated, dependable, and goal-oriented individuals who want more than just a job. We are building a team of professionals who want to grow with the company, make a direct impact on our success, and take advantage of outstanding income and advancement opportunities.
Compensation & Schedule
- Starting Pay: $20.00 per hour
- Uncapped performance-based bonus structure
- Full-time position
- Consistent year-round work
- Paid training provided
- Career advancement opportunities
- Leadership opportunities as the company grows
- Outstanding earning potential for top performers
Schedule Requirement: This is a full-time position. Candidates must have open availability Monday through Saturday and be committed to working the schedule assigned by management. We are looking for team members who are dependable, punctual, and committed to supporting customer demand and company growth.
Position Overview
As an Appointment Setter, you will be the first point of contact for homeowners interested in remodeling their bathrooms. Your role is to professionally communicate with prospective customers, qualify their projects, verify homeowner information, and schedule qualified in-home consultations for our design consultants.
The ideal candidate is confident on the phone, comfortable handling objections, capable of multitasking, and motivated by performance-based compensation.
Responsibilities
- Answer inbound calls from prospective customers promptly and professionally
- Make outbound calls to follow up with leads, inquiries, and previous customers
- Qualify homeowners based on project scope and service area
- Verify project details and homeowner information
- Confirm all homeowners and decision-makers will be present at the appointment
- Schedule and confirm in-home design consultations
- Maintain consistent communication through phone calls, text messages, and email
- Accurately enter customer information into the CRM system
- Meet and exceed appointment-setting goals
- Represent One Day Bath Solutions with professionalism and exceptional customer service
Qualifications
- Excellent verbal and written communication skills
- Strong phone presence and customer service abilities
- Ability to multitask while speaking with customers and entering information into a CRM system
- Strong objection-handling and problem-solving skills
- Self-motivated, competitive, and goal-driven
- Dependable attendance and strong work ethic
- Ability to thrive in a fast-paced environment
- Previous call center, appointment setting, customer service, or sales experience is a plus but not required
Why Join One Day Bath Solutions?
At One Day Bath Solutions, your success directly impacts the growth of the company. We are not a large corporation where employees become just another number. Every team member plays a critical role in our success, and we believe in recognizing and rewarding individuals who consistently perform at a high level.
As our company continues to expand throughout Texas, we are committed to promoting from within and creating opportunities for employees to advance into leadership and management positions. We are looking for individuals who want to build a career, not simply collect a paycheck.
This is an opportunity to join a company during an exciting period of growth and become part of building something special. If you are driven, competitive, career-focused, and motivated by both personal growth and exceptional income opportunities, we want to hear from you.
Join One Day Bath Solutions and help homeowners transform their bathrooms while building a rewarding and successful career.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
Application Question(s):
Experience:
- Call center: 1 year (Required)
Language:
- English (Required)
- Spanish (Preferred)
Work Location: Remote