Job description
We're a well-established, privately-owned dental practice seeking a Full-Time Front Office receptionist to join our friendly team. Our ideal candidate has a dental background, is organized, outgoing, and compassionate.
Qualifications:
- Kind and compassionate
- Basic Computer Experience
- Previous dental experience is helpful
- Ability to work four-days a week
Job Type: Full-time
Pay: From $18.00 and up per hour (depending on experience)
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- License reimbursement
- On-the-job training
- Paid sick time
- Paid time off
- Professional development assistance
- Uniform allowance
Schedule:
- Monday to Friday (4 days)
- No weekends
Ability to Commute:
- Bloomington, IN 47404 (Required)
Work Location: In person
Expected hours: 35-39 per week
Job Responsibilities:
- Greet and welcome patients as they arrive, creating a warm and inviting atmosphere.
- Handle appointment scheduling, rescheduling, and cancellations with efficiency and accuracy.
- Manage patient records and ensure that all necessary information is updated and stored securely.
- Verify insurance coverage and process patient payments, maintaining clear communication about financial obligations.
- Respond to patient inquiries and concerns, both in person and over the phone, with professionalism and empathy.
- Collaborate with the dental team to facilitate smooth patient flow and assist with any necessary administrative tasks.
- Maintain a clean and organized front office area, promoting a comfortable environment for patients.
- Manage all aspects of patient registration, scheduling, and insurance verification.
- Manage all aspects of patient treatment, discharge planning, and follow-up.
- Communicate with patients and providers to ensure effective coordination of care.
- Ensure that all paperwork is completed accurately and timely.
- Maintain the front desk calendar and schedule appointments for providers.
- Assist in scheduling patients by calling patients off schedule and rescheduling if necessary.
- Perform other duties as assigned
- Assist in answering telephones and answering questions about services or facilities by providers.
- Assist in answering general office questions by visitors or patients who are not familiar with the practice or who do not have a direct line to the practice manager.
Experience:
- Previous experience in customer service or front office administration is essential.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
- Proficient computer skills, including knowledge of dental software (e.g., Dentrix, Eaglesoft) is a plus.
- Familiarity with dental terminology and procedures is preferred.
- Strong organizational abilities and attention to detail to manage patient records accurately.
- Ability to multitask efficiently and handle a fast-paced work environment.
A positive attitude and a willingness to work as part of a collaborative team.
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Free parking
- Life insurance
- Paid time off
- Retirement plan
- Uniform allowance
Experience:
- Dental Clinic: 1 year (Preferred)
Work Location: In person
