SENIOR PEOPLE OPERATIONS ASSOCIATE
ABOUT MPG
Market Performance Group (MPG) is a leading end-to-end, strategy & services omnichannel commerce agency focused on creating the best PATH FORWARD — from market strategy to in-market reality — for today’s fastest-growing consumer packaged goods (CPG) manufacturers. Over the years, we’ve built a strong reputation as a trusted partner and valuable resource to a broad range of companies, from Fortune 500 to Private Equity, in categories that include health & wellness, food & beverage, home and hardlines. We revel in the opportunity to guide our clients on their path forward, building and activating strategies that ensure success. Everything we do is driven by our unrelenting commitment to leverage our deep operational experience, unparalleled omnichannel expertise, and industry relationships to drive performance in today’s dynamic omnichannel marketplace.
At MPG, we value our people and their contributions; they are critical to building the MPG Brand. Our leadership team has significant experience driving topline revenue and bottom-line profit, having held senior operating roles at leading CPG manufacturers and retailers. Our highly regarded, seasoned team of 400+ strategy and commercialization professionals brings strong operational experience and a collaborative approach. All team members are singularly focused on providing clients with pragmatic, real-world market approaches, built on the strong consumer, category and marketplace insights needed to create sustainable, profitable brand growth.
Position Overview
The People Operations & Payroll Senior Associate is responsible for overseeing payroll administration and managing day-to-day people operations to ensure an exceptional employee experience. This role ensures accurate and timely payroll processing, maintains HR systems and employee records, administers benefits, supports compliance with employment laws, and partners with leadership to improve HR processes and programs. The ideal candidate is detail-oriented, highly organized, and passionate about creating efficient, employee-centered operations.
Essential Duties and Responsibilities
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People Operations
- Administer HRIS and maintain accurate employee records.
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Coordinate onboarding and offboarding processes.
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Facilitate new hire orientation and employee documentation.
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Manage employee personnel files and ensure document compliance.
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Support employee lifecycle activities including transfers, promotions, and status changes.
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Respond to employee inquiries regarding payroll, benefits, policies, and HR procedures.
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Recommend and implement improvements to HR processes and workflows.
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Assist in processing payroll on as as-needed basis.
- Benefits Administration
- Administer employee benefit programs, including medical, dental, vision, retirement, and voluntary benefits.
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Coordinate new enrollments, qualifying life events, and open enrollment activities.
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Reconcile benefit invoices and collaborate with benefit providers.
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Educate employees on available benefit programs.
- Compliance & Risk Management
- Ensure compliance with federal, state, and local employment and payroll regulations.
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Maintain compliance with FLSA, FMLA, ADA, COBRA, ACA, and wage and hour laws.
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Assist with internal and external audits.
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Maintain confidentiality of employee information and company records.
- Reporting & Analytics
- Prepare payroll, headcount, turnover, and workforce reports.
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Analyze HR and payroll metrics to identify trends and opportunities.
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Support compensation planning and annual salary review processes.
- Employee Experience
- Foster a positive employee experience through responsive HR support.
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Assist with employee engagement initiatives and recognition programs.
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Support performance management processes and employee development initiatives
Qualifications
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Required
- Bachelor's degree in Human Resources, Business Administration, Accounting, Finance, or a related field, or equivalent experience.
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5+ years of HR and payroll experience.
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Experience processing payroll for multi-state organizations preferred.
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Strong knowledge of employment laws and payroll regulations.
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Experience with HRIS and payroll systems.
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Advanced Microsoft Excel skills.
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Excellent organizational, communication, and problem-solving abilities.
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High level of integrity and confidentiality.
Compensation
The expected base salary range for this position is $110,000 - $120,000 annually, depending on experience, skills, and qualifications. In addition to base salary, this position may be eligible for performance-based bonuses and other compensation programs.
Benefits
MPG offers a generous package of health benefits, including medical, dental, vision, STD/LTD, paid maternity/paternity leave and life insurance. Our compensation program provides market industry base salary, bonuses, and 401K. In addition to paid holidays, we reward an employee’s extra efforts through unlimited paid time off.
Diversity and Inclusion
MPG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to ensuring that Diversity, Equity, Inclusion, and Belonging (DEI&B) are at the foundation of our culture. Through DEI&B, we embrace the beauty in all of the unique qualities of our employees, communities and clients. MPG’s DEI&B efforts empower us to collectively reach our full potential by fueling innovation, connection, and growth. We recognize the value of having a diverse and engaged team. We are an organization driven by PEOPLE. Our commitment to diversity, equity, inclusion, and belonging was born from our core values. We believe that by leveraging the unique perspectives and experiences of our employees, MPG can unlock more comprehensive, innovative, and long-standing results for both our client and retailer partners. As our journey continues to evolve, we have made intentional commitments to further champion DEI&B. The foundation of our pledge starts with our promise to each other, our clients, and the community.
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