About the job
Self-Direct, Inc. is seeking a detail-oriented Payroll/Billing (EVV) Coordinator to join our team. In this role, you will be a key player in ensuring accurate weekly payroll processing, timely healthcare billing, and full compliance with New York State DOH Electronic Visit Verification (EVV) guidelines. You will serve as a reliable point of contact for employees and clients while supporting the broader mission of the individuals and families we serve.
Key Responsibilities
Payroll
- Verify office e-timesheets, PTO requests, and related documentation weekly
- Assist with weekly payroll submission workflows under direction of the Payroll & Billing Manager
- Distribute live checks and pay stubs to employees on a weekly basis
- Add and remove employees from payroll; maintain related payroll reports
- Maintain eligibility records for raises, benefits, and payroll-related matters
- Field employee payroll inquiries and escalate complex issues as appropriate
- Assist with outside wage verifications and routine payroll reporting
EVV Compliance & Quality Assurance
- Ensure EVV records are obtained and maintained per NYS DOH EVV guidelines
- Perform weekly pre-billing audits on EVV records for accuracy and completeness
- Educate field staff on proper EVV procedures and provide necessary tools and support
- Report EVV compliance trends to supervisor and recommend corrective actions
- Enforce SDI’s EVV Disciplinary process and maintain related records
- Respond promptly to all EVV and billing inquiries across all communication channels
Accounts Receivable & Billing
- Review, rework, and track all claims and invoices on a weekly basis
- Receive, sort, and post incoming receivables; contact clients or contracted parties as needed
- Manage account statuses and balances; assist with credit card and EFT transactions
- Serve as a point of contact for client billing issues and inquiries
- Identify improvement areas using data and reports; monitor unpaid or underpaid claims
- Report billing errors to supervisor and compliance department prior to corrected billing
Qualifications
Education & Experience
- Bachelor’s degree preferred; OR
- High School diploma with a minimum of 5 years of relevant experience in billing, accounts receivable, payroll, or healthcare compliance
Skills & Attributes
- Excellent organizational, verbal, and written communication skills
- Exceptional integrity, attention to detail, and ability to work independently
- Strong customer service skills and professional demeanor
- Ability to exercise sound judgment and remain calm under pressure
- Proficiency with computers and Microsoft Office Suite
- Familiarity with billing software, EVV platforms, payroll systems, and healthcare claims processing preferred
Compensation & Benefits
$48,000 – $52,000 per year, depending on experience
- Medical, dental, and vision insurance
- Paid time off (PTO) and paid holidays
- 401(k) retirement plan
Ready to make an impact? Apply today!
