Lead a Team. Elevate the Guest Experience. Grow with Us.
Saladelia Café & Catering is seeking an experienced and passionate Front of House Manager to join our leadership team. As a locally owned café and catering company, we have built our reputation on exceptional food, specialty coffee, genuine hospitality, and a commitment to our community.
This is more than a management position, it's an opportunity to lead a talented team, shape the guest experience, and make a meaningful impact on a growing local business.
We're looking for a hands-on hospitality professional who thrives in a fast-paced environment, enjoys developing people, and leads with positivity, accountability, and a strong work ethic. The ideal candidate is equally comfortable coaching employees, managing operations, and jumping behind the espresso bar to support the team when needed.
What You'll Do
Team Leadership
- Lead, coach, and motivate Front of House team members and baristas
- Foster a positive, professional, and team-oriented workplace culture
- Train and develop employees to uphold Saladelia hospitality and service standards
- Provide consistent feedback, accountability, and performance support
Operations Management
- Oversee all Front of House daily operations
- Create and manage weekly schedules while maintaining labor goals
- Ensure all opening, closing, and operational procedures are completed accurately
- Maintain café cleanliness, organization, and operational excellence
- Assist with FOH inventory management, ordering, and product organization
Guest Experience
- Deliver exceptional hospitality and ensure every guest feels welcomed and valued
- Resolve guest concerns professionally and effectively
- Lead by example in customer service, professionalism, and attention to detail
Business Support
- Partner with ownership and leadership to achieve operational goals
- Foster strong communication between Front and Back of House teams
Qualifications
Required
- 2+ years of restaurant, café, coffee shop, or fast-casual management experience
- 2+ years of barista experience
- Strong leadership, communication, and customer service skills
- Ability to multitask and stay organized in a high-volume environment
- Reliable, professional, and team-focused
Preferred
- Bilingual (English/Spanish)
- Experience in specialty coffee, catering, or hospitality operations
- Food Safety Certification
What Makes You a Great Fit
- Passionate about hospitality, food, coffee, and community
- A leader who leads by example and isn't afraid to jump in wherever needed
- Comfortable coaching team members and holding them accountable
- Calm, organized, and solutions-focused under pressure
- Committed to creating exceptional experiences for both guests and employees
What We Offer
- Competitive salary: $55,000–$60,000 annually, based on experience
- Performance-based bonus opportunities
- Paid Time Off
- Employee food and beverage discounts
- Opportunities for advancement and professional growth
- A supportive, collaborative leadership team
- The chance to make a meaningful impact within a respected local business
At Saladelia, we believe great hospitality starts with great people. We invest in our team, promote from within whenever possible, and strive to create a workplace where employees feel valued, supported, and empowered to succeed.
If you're an experienced hospitality leader who is passionate about service, coffee, and building strong teams, we'd love to meet you.
Apply today and help lead the next chapter of Saladelia Café & Catering.
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Application Question(s):
- How many years of restaurant, café, or hospitality management experience do you have?
- Have you been responsible for hiring, training, scheduling, and managing staff?
- Describe a difficult customer situation you successfully resolved and the outcome.
- Imagine you arrive for a busy Saturday morning shift and discover two employees have called out. A line is forming, wait times are increasing, and the team is feeling overwhelmed. What are your first three priorities?
- What does exceptional hospitality mean to you, and how do you create it for both customers and employees?
Work Location: In person
