About the Company:
Nebraska Care Givers (NCG) is a Nebraska DHHS-certified agency providing services for developmentally disabled persons. NCG seeks to provide an environment where each client is treated with kindness and dignity and assisted with growing their strengths. Our mission is to provide excellent individualized service during every interaction with our clients.
Position Summary: The Human Resources Officer II oversees and is responsible for coordinating and managing the overall human resources operations of the agency in accordance with Agency Vision, Mission, and Values and applicable program contracts, manuals, and guidelines. This position will start at entry level and grow in responsibility as the agency grows. Main duties include: Personnel management and program coordination including but not limited to advertising and initial contact with potential new hires, scheduling and tracking new hires complete orientation and ongoing training, conducting initial, monthly, and annual employee backgrounds checks, tracking employee leave requests and coordinating shift coverage with the Management Team, disbursing and tracking employee acknowledgements, keeping updated regarding changes to DHHS DD services requirements regarding staffing, and ensuring the compliance and quality in all human resources actions. Continuously demonstrate knowledge of field, core programs, business planning, and operations to ensure a business model approach is implemented while focusing on performance, quality and participant outcomes.
Essential Job Functions:
General:
- Knowledge of the DHHS Policies and Procedures for developmental disabilities services in Nebraska; rules, laws, regulations and ethics of developmental disabilities field; and community services and resources.
- Keep abreast of DHHS, NDOL, and Nebraska regulation changes through notification lists, news announcements, etc.
· Act in coordination with the agency owner, Office Administrator, NCG Fiscal Officer, and NCG Staff Nurse on all aspects of agency operations.
· Willingness to take self-directed or self-motivated actions with the aim of improving job performance. Actively looks for challenges and is committed to meeting them. Shows eagerness to develop. Is proactive in searching for new opportunities for both, himself/herself and for the organization, and follows up on these. Is willing to go beyond the requirements of the job.
· Promotes professional working relationship with DHHS DD services staff and other resource providers.
· Ensures informed choice and freedom of choice and ensure client rights under the Medicaid Waiver.
· Maintain confidentiality according to regulations.
· Participate in team meetings and other committees/meetings as requested/assigned.
· Maximize coordination, communication, and information sharing among all staff.
· Demonstrates openness to constructive feedback about personal work habits, with a focus on continuous improvement of job performance, and growth in terms of professional development.
· Ability to react to change productively.
· Ability to follow written and oral instructions with minimal supervision.
· Proficient in English (spelling, punctuation, and grammar).
· Ability to communicate effectively both written and orally.
· Ability to complete timely and accurate documentation.
· Ability to function professionally in stressful situations.
· Ability to work individually and as a team member.
· Ability to implement concepts learned from training.
· Ability to set work priorities and organize effectively to meet deadlines.
· Travel to meetings, training, service delivery, and other work sites.
· Ability to make effective decisions that result in achieving goals of the agency.
· Ability to work cooperatively with others, promote good working relationships, breaks down barriers across groups, builds good morale and cooperation within the team, encourages or facilitates beneficial resolution to conflict.
· Ability to successfully encourage others to make effective decisions that result in achieving goals of the department and the organization.
· Ability to organize work process using proper tools and support and leveraging management, peers, and team members, which includes completing assignments in a timely fashion to meet deadlines and that fulfills all requirements of the work.
· Able to achieve maximum productivity with minimum wasted effort or expense.
· Demonstrates a high-level of professional etiquette with internal and external stakeholders. Maintains tact in addressing difficult, awkward or conflicting situations.
· Demonstrates a commitment to accuracy and thoroughness and is fully committed to excellence in all phases of his/her job. Identifies and resolves mistakes, errors or omissions quickly and thoroughly.
· Achieves maximum productivity. Is effective in using time wisely and allocating tasks to ensure that all work is completed in a timely manner.
· Comfortable using technology to accomplish tasks including adapting to new technology to optimize performance.
· Has regular and reliable attendance.
- Physical Demands: Sits, stands, bends, lifts, and moves intermittently during work hours
- Other Job Duties: This job description is not intended to be all-inclusive. Therefore, the employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime.
Technical:
· Responsible for data entry and data updates in the Therap system. Responsible for the collection and documentation of required information.
· Perform required monthly and annual employee background checks using agency-approved websites.
· Maintain up to date staff reviews/renewals in online calendar.
· Process, maintain, and track employee leave requests and documentation and personnel action documents and follow-up actions.
Compliance:
- Monitor the planning, implementation and evaluation of agency HR-related services and needs.
- Establish a positive, healthy and safe work environment that promotes growth.
- Adheres to regulatory requirements, policies and procedures, required trainings, as well as safe work practices.
Human Resources:
- Assist with performance management process for all associates which includes monitoring the performance of staff on an ongoing basis and conducting annual performance reviews.
· Identifies staffing needs and is able to provide solutions or answers to problems.
· Implements all aspects of agency staffing and human resources including advertising, scheduling interviews; on-boarding; ongoing professional development through job shadowing, mentoring, and training; assessments; compliance with job requirements, and documentation of benefits.
· Management and oversite of preparation, filing, and retention of required HR-associated documents and paperwork.
· Ability to write concise and accurate progress notes and reports; maintain confidentiality; establish and maintain cooperative working relationships with those contacted in the course of work.
Staff and Third Parties Interactions:
· Develops and maintains effective internal and external working relationships at all levels.
· Promotes professional working relationship with DHHS social services staff, and other resource providers.
Education and Experience Requirements:
Certificate and License Requirements:
- Valid driver's license and current auto insurance
Required Qualifications:
· Must be 19 years of age or older
- At least 2 years of experience in human resources.
- At least 1 year knowledge and experience in DD human resources or agency operations.
- Must be proficient in Microsoft Office.
- Demonstrate good decision-making, time management and communication skills.
- Must be responsible, ambitious, pro-active, results-driven, and flexible.
- Demonstrate integrity, strive for excellence in your work, and have experience of leading others to new levels of effectiveness and programmatic impact.
· High school diploma or above
· Valid driver’s license and current auto insurance
· Full range of motion, physical strength, and the ability to achieve and maintain training and certifications
· Successfully complete and pass all background checks including:
o Nebraska CPS Central Registry
o Nebraska State Patrol Criminal Background Check
o Nationwide Background Check
NCG is an Equal Opportunity Employer. NCG is an at-will employer.
Pay: $17.00 - $20.00 per hour
Experience:
- HHS Regulations: 1 year (Required)
Work Location: In person
