Job Overview
Job Title: Assistant Manager- food trailer
Company: Gotham Halal
Location: New York State (Multiple Locations)
Job Type: Full-Time
Pay: Competitive | Based on Experience
About Gotham Halal
Gotham Halal is a fast-growing halal smash burger brand operating food trailers and brick-and-mortar locations across New York State. We're expanding and looking for sharp, driven managers who want to grow with us. This isn't a placeholder role — you'll have real responsibility from day one.
What You'll Do
- Support the General Manager in daily operations, staffing, and performance management
- Supervise Shift Leaders and crew across all shifts
- Assist with hiring, onboarding, and training of new team members
- Monitor food quality, speed of service, and guest satisfaction metrics
- Manage inventory, ordering, and waste reduction protocols
- Handle scheduling, time and attendance issues, and policy enforcement
- Step in as acting manager when the GM is unavailable
- Ensure full compliance with health code, food safety, and company standards
What We're Looking For
- 2+ years of restaurant management or assistant management experience (QSR or fast casual preferred)
- Demonstrated ability to lead teams, manage conflict, and drive results
- Strong understanding of food safety regulations and labor compliance (NY State experience a plus)
- Proficient with POS systems and basic reporting
- High standards for cleanliness, food quality, and customer experience
- ServSafe Certification preferred
- Must be 18 or older
- Reliable transportation to multiple locations as needed
Why Join Gotham Halal
- Competitive salary commensurate with experience
- Growth path to General Manager / District Manager level
- High-ownership role in a brand actively expanding in New York State
- Direct working relationship with senior operations leadership
To Apply
Submit your application through Indeed. We'll follow up within 48 hours.
Gotham Halal is an equal opportunity employer.
Responsibilities
- Assist in overseeing all aspects of restaurant operations, including food preparation, service, and cleanliness.
- Support staff training and development to ensure high standards of customer service and food quality.
- Manage shift schedules, coordinate team activities, and supervise daily restaurant functions.
- Ensure compliance with food safety regulations and maintain proper food handling procedures.
- Control inventory levels, monitor stock rotation, and assist with ordering supplies using POS systems such as Aloha POS and Micros POS.
- Handle cash transactions accurately, perform cash handling duties, and reconcile daily sales reports.
- Contribute to budgeting efforts by monitoring costs related to food production and labor.
- Participate in interviewing and hiring new team members to build a strong, motivated staff.
- Support kitchen management by supervising food production, ensuring quality standards are met consistently.
- Foster a welcoming environment for guests by delivering excellent customer service and resolving any issues promptly.
Requirements
- Proven experience in restaurant management or assistant manager roles within quick service or fast food restaurants.
- Strong knowledge of food preparation, cooking techniques, and food safety standards.
- Hands-on experience with POS systems such as Aloha POS or Micros POS is preferred.
- Demonstrated supervisory experience with team management, training & development skills.
- Excellent communication skills with the ability to interview candidates effectively.
- Ability to handle cash transactions accurately and perform cash handling duties confidently.
- Familiarity with inventory control, budgeting, and food industry best practices.
- Experience working in casual dining or fine dining environments is a plus; banquet or catering experience is advantageous.
- Knowledge of hospitality management principles including customer service excellence and kitchen management.
- Leadership qualities that inspire teamwork, motivate staff, and promote a positive work environment. Join us to be part of a vibrant team where your leadership can shine! We value energetic individuals passionate about delivering top-tier food service experiences while fostering growth within our bustling restaurant environment. This is more than just a job — it’s an opportunity to develop your career in hospitality management!
Pay: $18.00 - $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Experience:
- Kitchen: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Rochester, NY 14623 (Required)
Work Location: In person
