The Content Analyst will be responsible for continuously optimizing client’s e-commerce platform, customer support resources, and primary web properties to improve digital performance, usability, customer engagement, and overall user experience. This role will develop and maintain customer- and dealer-facing marketing content, analyze digital content effectiveness, and drive ongoing website enhancements that support business growth objectives. The position will work cross-functionally with marketing, sales, product, and customer success teams to create targeted content and digital experiences that accelerate PixelScout adoption, support continued FieldAgent growth, and expand awareness and demand for client’s sensor solutions. Through data-driven insights and content optimization, this role will play a key part in scaling client’s digital marketing infrastructure and supporting revenue growth across multiple product lines.
Responsibilities:
Optimize Digital Properties: Continuously improve client’s e-commerce platform, customer support resources, and website experiences to enhance usability, customer engagement, conversion rates, and overall digital performance.
Develop Customer and Dealer Content: Create, manage, and update marketing materials, product content, training resources, and support documentation that enable customer success and dealer adoption both in-house and at various trade shows
Analyze and Improve Content Performance: Monitor website, e-commerce, and content analytics to identify opportunities, measure effectiveness, and implement data-driven improvements that support business objectives.
Support Product Growth Initiatives: Develop targeted content and digital campaigns that drive adoption and sales of PixelScout, FieldAgent, and client’s sensor portfolio while supporting broader go-to-market strategies.
Collaborate Across Functional Teams: Partner with marketing, sales, product management, customer success, and technical teams to ensure content accuracy, consistency, and alignment with organizational growth goals.
Other job duties as assigned
Required Skills/Experience
Content creation and digital marketing expertise.
Website, e-commerce, and user experience optimization.
Data analysis and performance reporting.
Strong communication and cross-functional collaboration skills.
3+ years in content marketing, digital marketing, or web content management.
Experience managing website content and marketing materials.
Proven ability to use analytics to improve customer engagement and business results.
Desired Skills/Experiences:
Experience optimizing e-commerce platforms, websites, and digital customer journeys.
Strong understanding of SEO, web analytics, and conversion rate optimization.
Experience creating content for technical, software, or agricultural technology products.
Experience supporting product launches, dealer networks, and go-to-market initiatives.
Ability to translate customer insights and data into actionable content and business recommendations.
Education:
Graphic Design, Marketing preferred but will consider candidates without a degree with 5 or more years of applicable experience
Notes:
Onsite
Work Hours: 1st shift position – 8 am to 4:30 pm – Minimal overtime
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
