Responsibilities:
- Manage referrals and faxes, ensuring smooth daily operations
- Establishes and fosters relationships with optometric and other referring physicians
- Answer phone calls, take messages, and redirect calls as necessary as backup to front desk
- Schedule appointments and maintain calendars for staff members
- Obtain insurance prior authorizations for urgent treatments
- Maintain office supplies inventory and place orders when necessary
- Handle incoming and outgoing mail, including sorting, distributing, and processing
- Perform general clerical duties such as filing, photocopying, and data entry
- Ensure the reception area is clean and presentable at all times
Experience:
- Previous experience as a referral or front office coordinator
- Proficiency in clerical tasks such as filing, data entry, and calendar management
- Experience with phone systems and handling multiple phone lines
- Knowledge of medical receptionist duties
- Knowledge of insurance verification is a plus
- Experience with Electronic Health Records and Practice Management Software such as Modernizing Medicine is a plus
- Strong phone etiquette skills with the ability to handle inquiries professionally
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent organizational skills with the ability to prioritize tasks effectively
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $26.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Application Question(s):
- Are you available to work occasional Saturdays as needed?
Experience:
- Medical receptionist: 1 year (Preferred)
Language:
Ability to Commute:
- Issaquah, WA 98027 (Required)
Work Location: Hybrid remote in Issaquah, WA 98027
