Job Overview
We are seeking a dynamic and motivated Student Program Coordinator to lead and manage student engagement initiatives within our educational institution. This role is vital in fostering a vibrant student community, streamlining admissions and enrollment processes, and ensuring compliance with academic policies. The ideal candidate will possess excellent communication skills, a passion for education, and a strong background in education administration and student services. As a key team member, you will coordinate various programs, support student recruitment efforts, and serve as a liaison between students, faculty, and administrative departments to create an inclusive and efficient academic environment.
Responsibilities
- Develop, implement, and oversee student programs that enhance engagement, retention, and academic success.
- Manage the student information system (Ellucian or equivalent) to ensure accurate data entry, reporting, and record keeping.
- Coordinate admissions and enrollment management activities, including application processing, document verification, and registration support.
- Provide exceptional customer service to prospective and current students by addressing inquiries promptly and professionally.
- Facilitate communication between students and faculty through email campaigns, newsletters, and informational sessions.
- Maintain compliance with educational regulations and institutional policies related to student records and privacy standards.
- Utilize Microsoft Office tools such as spreadsheets for data management, tracking program participation, and generating reports.
- Support recruitment efforts by organizing campus visits, information sessions, and outreach events targeting prospective students.
- Collaborate with academic departments to ensure programs align with institutional goals and accreditation requirements.
- Manage team members involved in student services or program delivery to ensure smooth operations and high-quality support.
- Support onboarding, participant administrative files, appointment documentation, and handoffs to security, payroll, travel, and program teams.
- Protect Personally Identifiable Information (PII) and sensitive program records throughout the participant lifecycle.
- Provide accurate data for applicant, selectee, academic, and participant-status reports.
Experience
- Proven experience in education administration or student services within an academic institution.
- Strong proficiency with student information systems such as Ellucian or similar platforms.
- Demonstrated ability in public speaking to effectively communicate program benefits to diverse audiences.
- Experience with recruiting strategies, admissions processes, and enrollment management.
- Skilled in data management using spreadsheets and CRM systems to track engagement metrics and generate insights.
- Knowledge of educational compliance regulations and school policies related to student records privacy (FERPA or equivalent).
- Prior experience working directly with students in a teaching or academic advising capacity is highly desirable.
- Excellent organizational skills combined with the ability to handle confidential information responsibly.
- Ability to work collaboratively within a team environment while managing multiple priorities efficiently.
Shield Analysis Technology, LLC is building a qualified talent pipeline for anticipated task order opportunities supporting the U.S. Army DEVCOM ARL Outreach Support Services program. Administers the applicant and participant lifecycle, including intake, eligibility review, routing, selection support, onboarding, participant records, research-interest coordination, and status tracking.
Pay: $52,407.18 - $70,114.02 per year
Benefits:
- 401(k) 3% Match
- Paid time off
Security clearance:
Work Location: In person
