Why Join Us?
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Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
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Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
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Work Hard. Recharge Often. – Generous PTO and extended illness benefits
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Invest in Your Future – 401(k) with company match
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Grow With Us – Career development, learning opportunities, and advancement pathways
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We Invest in Your Success – Licensure and certification reimbursement for eligible roles
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Student Loan Support – Assistance available for eligible roles
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Your Wins Deserve Recognition – Employee rewards and recognition programs
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A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
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Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.
RediMed Northeast Address:
3717 Maplecrest Road|Fort Wayne, IN| 46815
Hours of Operation: Monday-Sunday | 8:00AM-8:00PM
12-Hour Shifts Available
Job Summary
The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.
Essential Functions
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Interacts with patients and their families to address questions and provide courteous, timely assistance.
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Regulates schedules based on procedure requirements, physician availability, and staffing needs.
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Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.
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Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
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Collects and records patient financial responsibility estimates as applicable.
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Communicates operative reports daily to appropriate physician offices.
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Compiles and organizes documentation to ensure completion of patient medical records.
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Prepares charts for upcoming procedures, including nursing documentation and registration forms.
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Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures.
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Responds to requests for medical records in a timely and efficient manner.
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Answers and returns phone calls, addressing questions with professionalism and courtesy.
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Performs other duties as assigned.
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Maintains regular and reliable attendance.
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Complies with all policies and standards.
Qualifications
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0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
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0-2 years of experience in a customer service role required
Knowledge, Skills and Abilities
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Strong interpersonal and customer service skills.
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Ability to handle sensitive information with confidentiality.
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Proficiency in using registration systems and insurance verification tools.
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Attention to detail and accuracy in data entry.
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Excellent organizational and time-management skills.
This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.
