Shifts:
HOTEL FRONT DESK EXPERIENCE REQUIRED
3 + star hotel experience preferred but not required
Full Time
Permanent position
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues promptly and effectively
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
Qualifications:
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills
- Bilingual or multilingual skills are a plus
- Knowledge of hotel management systems is an asset
- Familiarity with night audit procedures is desirable
- Professional phone etiquette
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Work Location: In person
