The E-commerce Manager is responsible for managing the growth, performance, and day-to-day execution of Bedrosians' online store to drive traffic, engagement, and revenue. This role supports front-end site management and optimization of the customer journey across product pages, landing pages, blog content, and navigation. The ideal candidate will be execution-focused and capable of managing strategies related to CRO, SEO, merchandising, and site health-ensuring the eCommerce experience supports Bedrosian's broader marketing and business goals.
This is a cross-functional role that collaborates with marketing, product management, creative, and showroom teams to deliver a consistent omnichannel customer experience.
Compensation:
$100,000 - $125,000 yearly
Responsibilities:-
Manage daily operations of the eCommerce website, including homepage updates, landing pages, PDPs, and blog content, ensuring brand consistency and a seamless UX/UI experience
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Manage and execute strategies to improve conversion rate (CRO), average order value (AOV), and customer lifetime value (CLV)
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Manage on-site SEO execution, including keyword research, content optimization, internal linking, and technical SEO improvements
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Collaborate with creative and content teams to ensure all assets support marketing campaigns, seasonal themes, and new product launches
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Monitor and analyze web analytics (e.g., GA4, Hotjar, SEMrush) to track KPIs, identify friction points, and implement data-driven optimizations
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Work with development teams to troubleshoot bugs, enhance site speed, and ensure mobile-first performance
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Collaborate with product and inventory teams to ensure product assortment, pricing, and descriptions are accurate and optimized for discoverability
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Test and implement site features, including filters, collections, badges, banners, and promotional logic to improve the shopping journey
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Ensure website aligns with brand messaging, customer segmentation strategies, and broader digital marketing objectives
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Stay current with eCommerce best practices, competitor benchmarks, and emerging technologies to inform recommendations
Qualifications:-
Bachelor's degree in Marketing, Business, eCommerce, or related field
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4-5 years of professional experience in eCommerce management, preferably within a consumer goods, home improvement, or design-driven brand
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Strong expertise in SEO, CRO, UX, and eCommerce platforms (e.g., Hybris, Shopify)
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Familiarity with web analytics tools such as Google Analytics (GA4), SEMrush, Ahrefs, and Hotjar
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Proven ability to interpret data, uncover trends, and deliver actionable insights that improve performance
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Basic HTML/CSS knowledge preferred to support cross-functional troubleshooting
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Detail-oriented with strong project management skills and ability to meet deadlines in a fast-paced environment
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Strong written and verbal communication skills and the ability to collaborate across departments
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A passion for design, interior spaces, and enhancing the customer experience
Nice to Have
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Experience in merchandising or managing large product catalogs
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Familiarity with blog strategy and content optimization for SEO
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Understanding of B2C/B2B eCommerce functionality and customer segmentation
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Experience supporting showroom or omnichannel retail initiatives through digital platforms
About Company
With over 77+ years of excellence, Bedrosians Tile & Stone is a family-owned industry leader importing and distributing premium tile, natural stone, porcelain, mineral surfaces, slabs, and engineered surfaces. We operate 40+ locations across the United States, serving contractors, designers, architects, builders, retailers, developers, and homeowners with unmatched product selection and expertise.