Job Overview
Join our dynamic team as a Towing and Recovery Operator, where you will be at the forefront of vehicle recovery and roadside assistance. This energetic role involves operating specialized tow trucks to assist stranded or damaged vehicles, ensuring safe and efficient transport. You’ll play a vital part in maintaining customer satisfaction by providing prompt, professional service while adhering to safety standards and cargo securement protocols. If you thrive in a fast-paced environment and enjoy problem-solving on the go, this position offers an exciting opportunity to develop your skills in automotive diagnostics, mechanical repair, and commercial driving.
Responsibilities
- Operate flatbed and tow trucks with precision to recover and transport vehicles of various sizes, including trucks and commercial vehicles
- Secure cargo and vehicles following strict cargo securement protocols to prevent damage during transit
- Perform basic automotive diagnostics and repairs when necessary to ensure vehicle safety and functionality before transport
- Load and unload vehicles efficiently, utilizing equipment such as forklifts when required
- Maintain clear communication with customers, dispatchers, and emergency responders to coordinate recovery efforts effectively
- Follow all safety guidelines, including proper vehicle mechanics for truck drivers and adherence to driving regulations for commercial driving
- Manage conflict situations professionally, providing excellent customer service even under challenging circumstances
Skills
- Proven ability to operate tow trucks, flatbeds, forklifts, and other related equipment safely and efficiently
- Hands-on experience with manual transmissions and vehicle mechanics for truck drivers
- Knowledge of cargo securement protocols to ensure safe transportation of vehicles and equipment
- Skilled in conflict management with a focus on delivering exceptional customer service during stressful situations
- Valid driver’s license with a clean driving record; experience in commercial driving preferred
- Ability to load & unload vehicles accurately while maintaining safety standards
This role offers an engaging environment where your mechanical expertise, driving skills, and customer service talents will shine. Join us to help keep roads safe while advancing your career in automotive recovery!
Pay: $18.00 - $25.00 per hour
Benefits:
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid training
Work Location: In person
