Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
The Senior Material Support Specialist is responsible for coordinating the flow of materials throughout the facility to support efficient manufacturing and warehouse operations. This role oversees shipping and receiving activities, inventory accuracy, freight invoice processing, ERP transactions, production support, and logistics coordination. The Senior Material Support Specialist serves as a key liaison between production, planning, customer service, vendors, and carriers while supporting continuous improvement initiatives and maintaining a safe, organized, and productive work environment.
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Follow all company policies and procedures related to workplace safety, quality, and environmental compliance.
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Coordinate daily material flow to support production schedules and customer delivery requirements.
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Process, review, approve, code, and upload freight invoices through the company's freight management system and SAP.
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Generate and maintain SAP reports to track projects, inventory, and material movement while analyzing data using Microsoft Excel.
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Complete accurate ERP transactions for shipping, receiving, inventory movements, and order closeouts.
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Receive inbound shipments, safely unload deliveries, verify materials, and complete goods receipt transactions.
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Coordinate daily shipping activities by prioritizing orders, preparing shipping schedules, and assigning warehouse tasks.
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Prepare domestic and international shipping documentation, including export and hazardous material paperwork, while ensuring compliance with all applicable regulations.
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Support the Production Planning team by assisting with planning activities based on production priorities and workload.
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Participate in physical inventories and cycle count activities to maintain inventory accuracy.
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Investigate and resolve shipping discrepancies, freight claims, inventory issues, and material flow challenges.
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Coordinate preventive maintenance activities for warehouse equipment and material handling equipment.
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Troubleshoot operational issues and implement solutions to ensure uninterrupted material flow and on-time deliveries.
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Lead and participate in Lean Manufacturing, 5S, and continuous improvement initiatives to improve efficiency and workplace organization.
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Collaborate with production, planning, customer service, vendors, logistics providers, and other Xylem locations to support operational objectives.
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Assist the Facility Manager with facility maintenance coordination, workplace organization, and maintaining a safe, clean, and efficient work environment.
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Deliver exceptional customer service by responding promptly to internal and external customer needs.
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Support additional operational projects and cross-functional initiatives as assigned.
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High school diploma or equivalent required; additional education in Supply Chain, Logistics, Business, or a related field is a plus.
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Experience in warehouse, shipping and receiving, logistics, inventory control, or manufacturing operations.
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Strong organizational, analytical, and problem-solving skills.
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Proficiency with Microsoft Office, particularly Microsoft Excel.
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Excellent verbal and written communication skills.
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Ability to manage multiple priorities in a fast-paced manufacturing environment.
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Ability to work independently while collaborating effectively with cross-functional teams.
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Experience using SAP or a similar ERP system.
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Experience preparing export documentation and hazardous material shipping paperwork.
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Knowledge of inventory management, production planning support, and logistics processes.
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Experience with Lean Manufacturing, 5S, and continuous improvement methodologies.
Why Join Xylem?
The hourly pay range for this position is $31.00 to $33.00 per hour. Starting pay is determined based on several factors, including skills, experience, and work location.
At Xylem, we offer a competitive compensation package along with comprehensive benefits, including:
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Medical, Dental, and Vision coverage
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401(k) with company contribution
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Paid Time Off
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Paid Parental Leave
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Tuition Reimbursement
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Bonus opportunity
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
