Are you passionate about fitness and helping others have a great experience? Vibe Fitness Long Island City is looking for a friendly, energetic, and organized Front Desk/Guest Services Associate to provide top-notch service to our members and guests!
Position: Front Desk/Guest Services Associate
Location: Vibe Fitness @ LIC located @10-04 Borden Ave, Long Island City, NY 11101
About Us: Feel The Vibe. Where grit meets growth and community creates the Vibe. Born from the raw energy of Queens, we’re not just a gym; we’re a movement. We blend the urban edge of our roots and a mindful, community-driven approach to wellness. Here everyone is more than just a member; they’re a vital part of shaping “The Vibe.” Together, we sweat, we strive, and we support each other on our journeys to strength, resilience, growth, healing, and self-discovery.
Job Overview: As Front Desk/Guest Services Associate you will play a crucial role in providing exceptional customer service to our guests and members. This role requires strong interpersonal skills, attention to detail, and a friendly demeanor.
Responsibilities:
- Welcome and greet members and guests with a positive attitude
- Answer inquiries about membership, classes, and services
- Assist with member check-ins and manage guest registration
- Process payments and maintain accurate records
- Provide tours of the facility and introduce guests to our offerings
- Ensure the front desk and common areas are clean and orderly
- Address member concerns and escalate issues when necessary
- Assist with scheduling and booking personal training or group classes
What We’re Looking For:
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Customer service experience, preferably in a fitness or hospitality setting
- Basic computer and phone skills
- Passion for health and wellness
- Flexible availability, including evenings and weekends
- Previous experience as Front Desk/Guest Services Associate (Required 2 Year)
Why Work with Us?
- Competitive hourly wage
- Opportunities for advancement
- Fun and supportive work atmosphere
- A supportive and dynamic team environment
Perks:
· Free Gym Membership
· Discounts on Club Services and Products.
*This is an entry level position with room for growth in our organization*
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
Application Question(s):
- Are you available to work on weekends?
Experience:
- Front Desk/Guest Services Associate (Required 1 Year): 2 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Preferred)
Ability to Relocate:
- Long Island City, NY 11101: Relocate before starting work (Required)
Work Location: In person
