Auxiant’s Mission Statement and Core Values
Mission:An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results.
Core Values: Independent Solutions. REAL Results
Respect
Empowerment
Agility
Leadership
Be part of a growing and prospering company as an Enrollment Coordinator. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing, progressive company offering an excellent wage and benefit package.
Job Summary: To serve as a point of contact and resources for our plan sponsors, providers and internal customers
Essential Functions:
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Application processing all Enrollments/changes/terminations for current clients
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Understanding 3rd Parties Enrollment Files & Connect when making enrollment entries per processes
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Answer phone calls from employees, Client contacts and providers. Understanding of the questions and concerns from callers and responding timely and accurately
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Creating ID Cards via requests from members, clients. Auditing ID cards to ensure accuracy
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Create Certificate of Creditable Coverages when appropriate
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Processing Coordination of Benefits (COB) and updating QicLink appropriately how claims are to be processed (Primary or Secondary)
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Managing Weekly Inventory to ensure the processing of assigned inventory is completed timely, efficiently and accurately
Nonessential Functions:
Education/Qualifications:
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Excellent written and oral communication skills required; Ability to make verbal presentations
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Ability to perform in a high pace working environment
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Ability to multi-tasks multiple processes
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Knowledge of and proven proficiency in the use of Microsoft Office applications including extensive knowledge of Word, Outlook and Excel required
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Ability to learn and effectively use insurance enrollment software
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Excellent organizational skills and the ability to pay attention to detail required
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Excellent problem solving and analytical abilities required
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High school graduation or equivalent required; 1-3 years’ experience in insurance services, business administration or related field preferred
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Experience in health plan enrollment or an insurance or HMO related environment highly desirable
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Previous customer service experience preferred
- Full benefits including: Medical, Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more
