Position Summary
The Technical Writer and Illustrator is responsible for creating clear, accurate, and user-focused technical documentation while also developing and delivering effective training programs. This role translates complex technical information into practical manuals, procedures, job aids, presentations, and instructor-led learning materials for GOMACO dealers and customers.
Key Responsibilities
· Research, write, edit, and maintain technical manuals, user guides, quick reference guides, training guides, and related documentation.
· Collaborate with engineers, technicians, product specialists, subject matter experts, and managers to gather, verify, and organize technical information.
· Convert complex product, process, or equipment information into clear step-by-step instructions that support safe and effective use.
· Review existing documentation and training content for accuracy, consistency, clarity, and alignment with current procedures.
· Maintain version control, document standards, templates, and style guidelines.
· Support product launches, process changes, compliance updates, and continuous improvement initiatives by producing timely documentation and training materials.
· Ensure materials meet company quality, safety, regulatory, and branding requirements.
Qualifications
· Good understanding of mechanical and electrical systems.
· An ability to communicate clearly and concisely with presenter/instructor skills a plus.
· Experience with Adobe products suite a plus.
· Experience with PTC products such as Windchill, Creo Illustrate, Arbortext Editor and
CAD design engineering a plus.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Flexible spending account
- Life insurance
- Paid time off
- Referral program
- Relocation assistance
Work Location: In person
