Attention: Failure to complete all screening questions could result in the application being rejected. Proficiency in conversational Mandarin Chinese and professional English speaking, reading, and writing is required for this position.
Setting
Bonnie Huang Hall, MD PhD, is a family medicine physician's office in Fremont serving the medical needs of a patient population from the diverse communities of the East Bay and South Bay Area. Many patients like the personal feel of this small practice that currently has a single medical provider with a small support staff. Dr. Hall cares about her patients and treats her staff with friendly respect.
Role
The medical assistant contributes to the caring environment of the practice by listening to patient concerns and scheduling appropriate care with the physician. The medical assistant also contributes to the timely addressing of patient needs by supporting the physician's efforts to provide medical care for her patients.
Required Staff Schedule
Monday: 8:30 a.m. to 1:30 p.m.
Tuesday: 8:30 a.m. to 12:30 p.m.
Thursday: 8:30 a.m. to 12:30 p.m.
Friday: 1:15 p.m. to 5:15 p.m.
Saturday: 8:30 a.m. to 12:30 p.m. (once per month, shared with other staff)
Possible Extra Shifts
Tuesday: 1:15 p.m. to 5:15 p.m.
Thursday: 1:15 p.m. to 5:15 p.m.
Friday: 8:30 a.m. to 12:30 p.m.
Responsibilities
Clinical Support
- Take vitals (temperature, weight, height, blood pressure)
- Clean exam room
- Prepare appropriate medical supplies for patient appointments
- Process patient specimens (blood, urine, breath)
- Perform EKG (electrocardiogram) measurements
- Administer vaccines
- Draw blood for labs
- Wash patient ears
- Train new medical assistants (if certified by qualified certifying organization)
Administrative Support
- Answer phone calls and process voicemail
- Schedule appointments
- Collect patient payments
- Support and document communications between the physician and her patients
- Process medical records requests and incoming faxes
- Send referrals to other medical offices
Requirements
- Availability to work the required staff schedule specified above
- Proficient in professional English communication, including reading and understanding medical documentation, following written or spoken instructions, and writing records of patient interactions
- Fluent in conversational Mandarin Chinese, enough to understand and respond to patient concerns in Mandarin
- Attention to detail and accuracy in documentation
- Polite: communicate kindly with patients and staff
- Organized: able to keep track of tasks needing attention
- Willingness to learn
Preferred Qualifications
- Certified as a Medical Assistant by an organization approved by the Medical Board of California to certify medical assistants (AAMA, AMCA, AMT, CCBMA, MMCI)
- Flexibility to work the possible extra staff shifts specified above
- Prior experience in medical assistance
- Fluent in conversational Cantonese Chinese
Job Type: Part-time
Pay: $23.00 - $35.00 per hour
Benefits:
Application Question(s):
- Are you able to work the required schedule in the job description?
- We require Medical Assistants to receive a satisfactory score on our custom TestDome test which uses camera and screenshot recording to verify that the test is completed by the applicant without assistance. Do we have your permission to record your camera and screenshots of your computer during the TestDome test?
- The medical assistants often need flexibility in scheduling work shifts. How often would you be available to work the possible extra shifts on Tuesdays, Thursdays, and Fridays?
Language:
- Mandarin (Required)
- English (Required)
- Cantonese (Preferred)
License/Certification:
- CMA/RMA from AAMA, AMCA, AMT, CCBMA, or MMCI (Preferred)
Ability to Commute:
- Fremont, CA 94539 (Required)
Work Location: In person
