We endeavor to maintain timely communication with all applicants by updating application statuses as promptly as possible. For the most accurate and up-to-date information about your application, please log in to the CAPPS application portal regularly to monitor status changes or updates.
Please note that this job posting can be closed without notice and earlier than the closing date indicated in the posting if a suitable candidate is found. We encourage applicants to submit and complete the application promptly.
Are you ready to grow, make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!
Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller's Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! The Comptroller's office serves virtually every citizen in the state. As Texas¿ chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.
Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.
Click here to see an inside look at the Texas Comptroller's office!
ABOUT THE Division
General description
Join the Information Technology team as a Network Specialist VI and help drive the evolution of the agency's enterprise network! In this role, you'll design, implement, and support a wide range of advanced technologies spanning data center, cloud, wireless, firewall, VPN, and voice related systems. You'll actively monitor and troubleshoot complex infrastructure, apply hands on command line expertise, and work with vendors and internal teams to keep services secure, stable, and high performing. If you thrive in fast moving environments, enjoy tackling technical challenges, and love learning new tools and capabilities, this is your chance to make a real impact. Apply today and help the Comptroller's office keep the Texas economy strong.
Work Hours
The position works an eight-hour schedule between 7:00 am and 6:00 pm, 40-hour week, Monday - Friday with occasional work schedule variance as necessary. Occasionally work additional hours. Hours may change based on business need.
Teleworking may be considered if certain working conditions are met. The candidate must have permanent residency within the state of Texas and must be able to meet in-office requirements, which can vary among different sections (i.e. report to office 1 day/month, 3days/week, etc.). Travel reimbursements are not provided for teleworking.
Minimum Qualifications:
- Graduation from an accredited four-year college or university with an associate's degree.
- Six (6) years of full-time work experience supporting network systems and/or communications infrastructure in an enterprise environment.
- Experience supporting the implementation and management of large Infrastructure projects and initiatives.
Preferred Qualifications:
- Graduation from an accredited four-year college or university with a bachelor's degree in information systems, computer science or related field.
- Cisco Unified Call Manager Enterprise
- Session Border Controller (SBC) administration and SIP trunk management
- Enterprise voicemail and auto-attendant system administration
- Cloud-based unified communications or calling platform
- Enterprise routing and switching in a multi-site WAN environment
- Enterprise firewall administration including VPN configuration
- Cloud-based Security Service Edge (SSE) or SASE platform
- Zero Trust Network Access (ZTNA) policy configuration and administration
- Network performance monitoring and capacity management
- Cloud provider networking in a production environment
- Hybrid cloud-to-on-premises connectivity
- Experience with applying NIST and CIS controls to systems.
Substitutions:
One (1) additional year of the full-time minimum experience in complex enterprise network management and administration may substitute for each year (30 semester hours) of the required education with a maximum of 60 semester hours (two years).
Licenses / Certifications (Preferred):
- Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional Collaboration (CCNP-COLLAB), Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Expert (CCIE), Cisco Certified Internetwork Expert Collaboration (CCIE-COLLAB); Cisco Certified Network Professional (CCNP) - Enterprise, Collaboration, or Security concentration
- AWS Certified Advanced Networking Specialty or AWS Certified Solutions Architect (Associate or Professional)
- Zscaler Certified Network Associate (ZCNA) or Zscaler Certified Deployment Technician Administrator (ZDTA)
In this role you will:
Technical / Operational Support
Architectural Support
- Configures, maintains, and troubleshoots enterprise routers and multilayer switches including dynamic routing protocols (EIGRP, BGP), VLANs, spanning tree, QoS, and gateway redundancy
- Administers enterprise firewalls including access control policy, NAT, site-to-site and remote access VPN, and threat inspection
- Executes network change management activities in alignment with agency change control procedures; documents configuration changes and maintains accurate, up-to-date network diagrams
- Supports the network infrastructure that underpins the agency's server virtualization and cloud migration initiatives, ensuring proper connectivity, routing, and performance to meet operational and architectural requirements
- Reviews proposed network or UC architecture changes submitted by junior staff and provides recommendations to ensure compliance with agency standards and best practices.
Administration
- Reviews tool sets regularly for efficiency, cost, and performance.
- Prepares disaster recovery plans and participates in disaster recovery hot site testing.
- Completes cloud networking training aligned to team certification objectives; pursues relevant cloud provider networking certifications
- Assists in establishing and documenting cloud network architecture standards and operational runbooks
- Creates and maintains accurate documentation including network diagrams, SOPs, runbooks, and configuration baselines
- Utilizes the agency's service management platform (ServiceNow) to track and manage incident, changes and service requests in accordance with established processes.
- Contributes to development and review of architecture decisions, documentation, and runbooks, ensuring team members understand and adhere to approved designs.
- Delivers cross training, informal mentoring, and structured knowledge sharing to strengthen team capability.
- Provides advanced technical guidance and direction to junior and mid level engineers in voice, network, cloud, and security domains.
- Serves as a senior technical escalation point for complex issues requiring advanced problem solving skills and architectural judgment.
- Reviews technical deliverables prepared by junior staff and provides recommendations to ensure alignment with agency standards and best practices.
Performs other duties as assigned, including responding to incidents when on-call 24 hours a day during assigned rotation.
Maximize Your Earnings!
At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering
If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!
Important Note to the Candidate:
Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
MILITARY PREFERENCE
To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.
https://hr.sao.texas.gov/CompensationSystem/JobDescriptions
Click on the occupational category for the position.
Additional MOS can be found at the State Auditor's Office,
Military Crosswalk Guide.
The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.
Applications submitted through Work in Texas:
Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.
The Comptroller's Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.
Applicants must submit both a résumé and a completed application to be considered. Both documents should include sufficient work history to assess qualifications.
An applicant must be eligible to work in the United States to be hired at the Comptroller's office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.
