About Us
Missouri Pain Treatment Center is a trusted healthcare provider with over 20 years of excellence in patient care. We are known for our compassionate, supportive, and upbeat environment. As we continue to grow, we are seeking motivated team members who enjoy connecting with people and making a real difference in patients’ lives.
Position Overview
We are seeking a Patient Relations Specialist with a strong focus on outbound phone calls. This role is ideal for someone who enjoys being on the phone, is confident making high-volume outbound calls, and knows how to build rapport quickly.
Your primary responsibility will be calling prospective patients, following up on inquiries, educating them about our services, and guiding them toward scheduling care. This is a relationship-driven role where your communication skills directly impact patient outcomes and clinic success. Additional responsibilities include therapy assistance and light administrative support.
Key Responsibilities
- Make consistent outbound follow-up calls to prospective patients who have expressed interest in our services
- Engage patients with confidence, empathy, and professionalism to build trust and rapport
- Educate callers on treatment options, answer questions, and help guide them through next steps
- Assist with therapy sessions as needed, working alongside our clinical team
- Support administrative tasks to ensure smooth daily clinic operations
- Collaborate with a positive, energetic team
This Role Is a Great Fit If You:
- Enjoy being on the phone
- Have experience with outbound calling, follow-up calls, patient outreach, sales, or appointment setting
- Are comfortable initiating conversations and handling objections with professionalism
- Take pride in helping people feel heard, supported, and informed
Work Schedule
- Full-time
- Monday through Friday
- In-person position
Compensation & Benefits
- Pay: $38,500 – $61,740 per year
- Monthly performance bonuses available
- 100% employer-paid health insurance
- Paid time off (PTO)
Qualifications
- Strong verbal communication skills and phone presence
- Warm, empathetic, and professional demeanor
- Organized, detail-oriented, and reliable
- Ability to thrive in a fast-paced, collaborative, and upbeat environment
Join Our Team
If you enjoy outbound calling, love connecting with people, and want a role where your conversations truly matter, we would love to hear from you. Join Missouri Pain Treatment Center and be part of a team dedicated to improving lives and helping our community age with dignity and care.
To be considered for this position, you MUST email a cover letter and resume to:
[email protected]
Job Type: Full-time
Benefits:
- Health insurance
- Paid time off
Work Location: In person
