Job Summary
We are seeking a dedicated and highly organized Dental Office Treatment Coordinator to join our dentalcare team. The ideal candidate will possess comprehensive dental office experience, including expertise in dental patient coordination, and financial oversight. As a Treatment Coordinator, you will serve as a vital link between patients and the dental team, ensuring seamless communication, efficient scheduling, and accurate financial arrangements. Your role will be instrumental in enhancing patient satisfaction while maintaining operational excellence within the dental practice.
Responsibilities
- Act as the primary point of contact for patients, guiding them through treatment plans and financial options with clarity and professionalism.
- Coordinate appointments, treatment schedules, and follow-up care to optimize clinic workflow and patient experience.
- Manage billing procedures, insurance claims, and payment processing using dental practice management software such as Eaglesoft.
- Ensure compliance with HIPAA regulations and maintain confidentiality of all medical records and patient information.
- Collaborate with clinical staff to facilitate smooth communication regarding patient care plans and treatment progress.
- Oversee administrative tasks related to medical records, EHR (Electronic Health Record) systems, and documentation accuracy.
- Support the systems to streamline administrative workflows.
Experience
- Proven experience in dental administrative support within a dental or healthcare setting; dental office experience preferred.
- Familiarity with dental practice management software such as Eaglesoft or Dentrix is essential.
- Strong knowledge of dental terminology, billing procedures, insurance processes, and managed care protocols.
- Experience working within healthcare compliance standards such as HIPAA.
Pay: $26.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- How many years experience do you have in a DENTAL office?
Experience:
- Dental Treatment Coordinator: 1 year (Required)
Work Location: In person
