Description:
Compiles documents on import and/or export cargo shipments. Expedites shipment of cargo from warehouse and assists customers in tracking their shipments. Deals directly with customers and/or by telephone.
Duties and Responsibilities:
- Adhere to all safety rules and policies.
- Prepare documentation prior to flight arrival/departure, review, organize, make copies and distribute accordingly.
- Coordinate cargo check-in with warehouse staff.
- Coordinate export cargo build-up and release with warehouse staff.
- Work with export customers to arrive and release all cargo and documents to the correct trucking company and airline.
- Ensure all CBP and TSA rules and regulations are followed without fail for both import and export respectively.
- Create Import and Export logs and enter data correctly into said logs.
- Create folders and files for all import and export records.
- Housekeeping; clean and organize the office and surrounding areas.
- Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment’s arrival at the warehouse facility.
- Work with government agencies to clear shipments for import and export.
- Provide assistance to customers arriving to retrieve their documents and freight.
- Prepares invoices for charges, airline clients, and management regarding freight
- Collect and secure the appropriate charges and document the method of payment.
- Process proof of delivery for every transaction before the customer’s departure.
- Confirm all bookings are accepted
- Confirm Dangerous Goods have been checked within aircraft limits.
- Data capture AWB information received from the warehouse.
- File maintenance of all pertinent documents and records.
- Prepare various reports (Irregularity Report, Weekly Import Statistics)
- Follow specific procedures for cargo that is abandoned and must be reported to G.O.
- Answer telephone and respond to incoming calls and or e-mails in a timely manner.
- Challenge entry of anyone into the warehouse based on LAWA, CBP, and TSA regulations to maintain the security of the facility and the AOA.
Minimum requirements
- Must be at least 18 years of age.
- Must have High School Diploma or equivalent.
- Must have a valid driver’s license. DMV printout required.
- Must provide proof to work legally in the United States.
- Must pass pre-employment physical and drug screening.
- Must pass a 10-year background check by the LAWA authorities.
- Must obtain U.S. Customs seal prior to 90-day performance review
- Must pass LAWA restricted area drivers test on the second attempt, prior to 90-day performance review.
- Knowledge of basic math. (must pass the test)
- Knowledge of basic English for communication both oral and written.
Physical requirements
- Work in moderately to loud levels of noise
- Must be able to stand up to 3 hours daily with minimal sitting
- Daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol
- Work a variety of shifts, holidays, weekends, overtime, and extended hours as required.
Desired Skills, Abilities, and Knowledge:
- Work a variety of shifts, holidays, weekends, overtime, and extended hours as required.
- Must be flexible and open for any schedule
- Typing skills with the ability to type a minimum of 35 wpm
- English proficiency (e.g., reading, writing, speaking listening)
- Bi-lingual Spanish is a plus
- 10-KEY
- Microsoft Excel
- Google Docs
- A/R and A/P
- Comprehension of airway bill import procedures and government regulations
- Attention to detail and organization skills
- Ability to follow direct instructions from supervisors
- Team oriented, ability to work with others
- Office skills including file maintenance, basic computer knowledge, answering the telephone quickly, and the ability to multitask
- Dangerous goods awareness/acceptance knowledge
- Customer service skills
- Common Sense, independent thinker
- Great visual observation and identification
- Attention to surrounding and working area
- Knowledge of Country Codes
- Knowledge of Airlines codes and prefix codes
Job Type: Full-time
Pay: $25.30 per hour
Benefits:
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- office air cargo: 1 year (Required)
Work Location: In person
