As a front desk staff member for Silver Sands Motel, you serve as our guests’ first point of contact and manage all frontend aspects of their accommodation. Your responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hospitality industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
- Perform all check-in and check-out tasks as applicable
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data, process transactions during reservation creation and check-in
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival
- Provide information about our motel, available rooms, rates and amenities
Skills (Recommended but not necessary)
- Work experience in front desk, receptionist or similar role
- Experience with motel reservation systems (we use CloudBeds) and key card software
- Understanding of how travel planning websites operate, like Booking and Expedia
- Customer service attitude
- Excellent communication and organizational skills
Please apply in person at 215 S Pacific St, Rockaway Beach OR 97136
We look forward to meeting you!
Pay: $15.75 per hour
Work Location: In person