At White Oak Mobile Vet, we bring high-quality, compassionate veterinary care directly to our clients' doors. We pride ourselves on low-stress, personalized visits for pets in the comfort of their own homes. Operating a mobile practice requires a dynamic, adaptable, and highly organized team. We are looking for a versatile individual to join us in a unique hybrid role as a Mobile Veterinary Assistant and Virtual/On-the-Road Receptionist.
Job Summary
This is not your average front-desk job! The Mobile Veterinary Assistant / Receptionist splits their time between managing client communications, coordinating complex travel schedules, and providing hands-on clinical support during house calls. You will be traveling daily with the veterinarian, acting as both the logistics coordinator and the primary patient handler in the field.
Key Responsibilities
Mobile Coordination & Reception (Approx. 50%)
- Manage client communications via phone, text, and email, ensuring a warm and professional experience.
- Coordinate and optimize daily driving routes and appointment scheduling to minimize travel time and maximize efficiency.
- Handle client check-in/check-out remotely, process payments in the field, and maintain accurate electronic medical records.
- Provide pharmacy support, including coordinating prescription refills for delivery or mail.
- Communicate pre-visit instructions to clients (e.g., keeping cats in a secure room before arrival).
In-Home Veterinary Assistant Support (Approx. 50%)
- Travel daily with the veterinarian to client homes or business locations.
- Safely and compassionately restrain patients (dogs and cats) for exams, blood draws, vaccinations, and treatments in various home environments.
- Assist the veterinarian by taking patient histories, recording weights, and logging notes into mobile practice software.
- Manage, organize, and restock the mobile vehicle with medical supplies, pharmaceuticals, and equipment daily.
- Assist with basic laboratory tasks, sample prep for transport, and ensuring the mobile unit remains clean and sanitized.
Qualifications & Skills
- Experience: 1+ years of experience in a veterinary clinic or animal care environment preferred, but we will train the right candidate with strong customer service and logistics skills.
- Licensing: Valid driver’s license with a clean driving record is required. Comfortable navigating local geographic areas.
- Skills:
- Strong computer literacy and capability to easily navigate cloud-based veterinary software and GPS/routing tools.
- Excellent communication skills with the ability to build strong rapport with clients in their homes.
- Adaptability and problem-solving skills to handle unpredictable environments (different home layouts, varying pet temperaments).
- How to Apply: Please submit your resume and a brief cover letter explaining why you would be a great fit for a mobile veterinary team to [email protected] with the subject line "Mobile Vet Assistant/Receptionist Application ".
Pay: $14.00 - $22.00 per hour
Work Location: In person
