To be a team member at ADB Companies, or as we call it, part of the A-Team, you must be ALL IN to support the company’s mission, vision, and values.
OUR MISSION: We are a customer-centric partner providing innovative solutions. The safety, well-being, and career growth of our team members are the benchmarks of our success.
POSITION TITLE: Level III Technician, Data Center Fiber Optic
CLASSIFICATION: Non-Exempt
POSITION OVERVIEW:
ADB is a Nationwide full turnkey provider of technology infrastructure solutions including Wireline, Wireless, Technology, Critical Infrastructure, and Engineering. Our customer centric approach has ensured long term relationships with commercial clients, service providers, local, state, and federal government organizations. We
recognize our team members as our greatest asset ensuring that their safety, well-being, and career growth are always our number one priority. Our ALL IN culture includes a focus on Safety, Wellness, Learning, Diversity and Inclusion, and giving back to our Communities.
ADB is seeking a Level III Technician to provide advanced support on various data center projects within the ADB Technology group. This role will lead the installation of servers and networking equipment in a fast-paced data center environment. The ideal candidate will be a technical expert, customer and quality-centric, a strong belief in the safety and well-being of our team members, a strong work ethic, and ALL IN attitude to achieve results.
ROLES AND RESPONSIBILITIES:
- Offer advanced support on Data Center, ISP and OSP projects in a variety of customer facilities nationwide, with the expert ability to determine equipment needs, cable route, cable direction, safety best practices, and perform splicing functions within a live customer facility
- Accurately inventory and install various IT hardware including, but not limited to backboards, connecting blocks, racks, patch panels, and fiber enclosures
- Maintains proper inventory of equipment and consumable stock to ensure projects are completed timely
- Possesses expert knowledge and skillsets to utilize various hand tools to complete splices including diagonal cutters, razor blades, ribbon splitters, etc.
- Advanced ability to read and interpret complex construction prints, splice matrices, cable pathway matrices, and drawings to ensure customer requirements are fulfilled
- Perform advanced OTDR and power meter testing with expert understanding of equipment results regarding fiber specifications per job for customer test data reporting and deliverables
- Perform advanced splicing/testing equipment maintenance, read/process test results and problem solve issues using test equipment software
- Perform complex fiber and copper cable installation including single and/or ribbon splices, aerial, underground, ISP cable routing, cable termination, assembly, and dressing to satisfy customer requirements
- Possess an expert understanding of cable color code and large cable count numbering; create labels for installed equipment and cables to ensure satisfactory customer deliverables
- Add and remove non-powered cables and equipment following the scope of the project, with the ability to install cable pathways (i.e., J-hooks, support rings, cable slings, cable trays, ladder racks, etc.) and ground/bond IT equipment
- Perform complex cable relocations and hot cuts while maintaining cable organization
- Ability to install and/or research installation procedures for all splicing enclosures
- Consistently meets production expectations, ensuring company and customer property cleanliness and quality standards are met
- Effectively communicates with internal and external stakeholders, responding timely to critical situations or emergency outages with sense of urgency, to offer customer-centric solutions as problems arise
- Collaborate with qualified DC power technicians to terminate and connect secondary DC power installations to an active power bay
- Creates Smart Sheets and Excel trackers to accurately track project schedules and progress
- Proactively identifies and escalates project and personnel issues to operational leadership where appropriate
- Effective leader and trainer of other crew members; leads by example, ensure all company safety, quality, production, performance and conduct expectations are followed
- Serves as an ADB Culture Champion leading, driving, and participating in ADB culture pillar events
- Utilizes expert-level splicing skills to identify, recommend, and implement process improvements across ADB’s Data Center group
- Possesses advanced understanding of safety risks, constantly assesses potential safety hazards, while working in a safety sensitive position and adhering to all ADB and customer safety requirements and standards
- Performs other position duties when requested
SUCCESS FACTORS:
- 100% Travel Ability Nationwide
- A strong belief in ZERO- Being Safe 100% of the time is the expectation
- Alignment with company mission, vision, and values
- A high level of customer centricity
- Strong work ethic with an ALL-IN attitude
- Strong team player with the ability to adapt to diverse team members
- Ability to perform in a fast paced/high volume environment
- Excellent verbal and written communication skills
- A high level of time management, accountability, and prioritization skills
- Ability to be organized, problem solve, and be solution oriented
- Self-motivated, goal- oriented, and driven to accomplish department goals
- Leadership skills- ability to lead and motivate a team to meet project goals
- Proficient knowledge of Microsoft Office (Word, Excel, Outlook, Power Point)
WORK ENVIRONMENT:
- This role will support Data Center, ISP and OSP Projects in a variety of customer facilities nationwide
- Must be able to work in a variety of physical positions like sitting, squatting, standing, walking, climbing, etc.
- May be exposed to uncomfortable or distracting sounds or noise levels while onsite
- When working on site, will be required to wear common protective of safety equipment, such as safety glasses, gloves, hearing protection, hard hats, and steel toed boots.
EXPERIENCE AND EDUCATION:
- 3-7+ years of cable installation and/or splicing experience required
- OSHA 10 certification preferred (ability to obtain upon hire required)
- OSHA 30 certification strongly preferred
- Man lifts and CPR certification preferred (ability to obtain upon hire required)
- Bucket truck certification preferred (ability to obtain upon hire required)
- Ability to obtain a DOT medical card required
- Valid driver license with clear driving record required
- High School Diploma or equivalent required
The starting pay for this position is $34/hr and may vary based on the candidate's skills, experience, and qualifications.
ADB Companies, LLC is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment drug screen.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
