Job Overview
Join a dynamic insurance team as an Account Representative, where you will play a vital role in building strong relationships with clients and helping them protect what matters most. This energetic position offers the opportunity to develop your sales skills, provide exceptional customer service, and grow within a supportive environment. As a key member of our team, you will actively engage with prospects and clients, offering tailored insurance solutions while promoting our brand’s values of integrity and excellence. Your enthusiasm and communication skills will drive success in this fast-paced, rewarding role.
Duties
- Engage with potential and existing clients through outside sales efforts, including telemarketing and community outreach, to identify their insurance needs.
- Conduct thorough analysis of client information to recommend appropriate insurance products and coverage options.
- Negotiate policy terms and premium rates to secure mutually beneficial agreements that meet client needs.
- Manage sales administration tasks such as processing applications, updating client records, and maintaining accurate documentation.
- Assist clients with benefits administration, policy changes, claims processing, and providing ongoing customer service support.
- Utilize marketing strategies to attract new clients and foster long-term relationships through effective communication channels.
- Maintain compliance with all regulations including HIPAA (Health Insurance Portability and Accountability Act) when handling sensitive information.
Qualifications
- Proven experience in outside sales, retail sales, or telemarketing with a strong track record of meeting or exceeding targets.
- Excellent negotiation skills coupled with effective communication abilities to clearly articulate product benefits.
- Multilingual or bilingual capabilities are highly desirable to serve diverse client populations.
- Strong analysis skills for assessing client needs and tailoring insurance solutions accordingly.
- Familiarity with sales administration processes and benefits management is preferred.
- Demonstrated ability to provide outstanding customer service in a fast-paced environment.
- Knowledge of insurance sales practices, marketing techniques, and regulatory compliance standards such as HIPAA is advantageous.
- Ability to work independently while collaborating effectively within a team setting. This role offers an exciting opportunity for motivated individuals eager to grow their career in insurance sales while making a positive impact on clients’ lives through personalized service and expert guidance.
Pay: $35,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Parental leave
Work Location: Hybrid remote in Lakewood, OH 44107
