SUMMARY
Responsible for establishing and maintaining genuine customer care, oversees and is accountable for the operation of a garden center, ensuring maximum sales and profitability through merchandise, inventory, expense control, human resources management and managing operating costs and shrinkage.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly
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Maintains quality and stock levels of the Garden Center
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Monitors the cleanliness of the Garden Center daily
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Provides information to customers on the care of flowers and plants
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Develops, implements, maintains, and coordinates aggressive and creative merchandising plans which maximize sales and variety
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Supervises Garden Center Associates to ensure efficient labor utilization and effectiveness in meeting department objectives
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Manages the Garden Center department receiving, invoicing, pricing, shrink control, and inventory to ensure proper product control and gross profit goals are met
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Supervises the Garden Center safety
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Follows and NFI policies and procedures along with any State and Federal Regulations.
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Other duties as assigned
KEY ATTRIBUTES
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Friendly
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Enjoys taking care of the customer
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Knowledge
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Working with plants
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Passion for what they sell
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Able to motivate others
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Verbal and written skills
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Able to plan and execute
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Detailed and organized
SUPERVISORY RESPONSIBILITIES
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Manages 2-4 Associates in the garden center.
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Provide direction, coordination, and evaluation of the Garden Center and Associates.
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Follows NFI policies and applicable federal, state and local laws.
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Assign and direct work
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Address complaints and resolves problems
EDUCATION and/or EXPERIENCE
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Horticulture helpful
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High school diploma or general education degree (GED)
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Possess product knowledge of garden center related products
LANGUAGE SKILLS
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Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
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Write routine reports and correspondence
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Present information and respond to questions from customers or Associates
MATHEMATICAL SKILLS
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Basic math concepts (addition, subtraction, division, multiplication)
CERTIFICATES, LICENSES, REGISTRATIONS
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This position has no required certificates, licenses, or registrations.
RECOMMENDED EQUIPMENT
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Slip resistant shoes with closed toe and heel
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Safety Cutter
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Knives
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Apron
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Uniform per store policy
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
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Stand
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Walk
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Use hands to finger, handle, or feel
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Reach with hands and arms
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Communicate with associates and customers
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Lift and/or move up to 25 pounds
Frequently (Between 1/3 to 2/3 of the time)
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Climb
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Balance
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Stoop
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Kneel
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Crouch
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Crawl
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Smell
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Lift and/or move up to 50 pounds
Occasionally (Less than 1/3 of the time)
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Lift and/or move up to 100 pounds
Vision
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Close
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Distance
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Ability to adjust focus
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Ability to distinguish colors
WORK ENVIRONMENT
Frequently (Between 1/3 to 2/3 of the time)
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Fumes or airborne particles
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Wet and/or humid conditions
Occasionally
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Outside weather conditions
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Moving mechanical parts
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Toxic or caustic chemicals
Noise Level
PAY RANGE (depends on industry experience)
BENEFITS (eligibility based on full-time/part-time status)
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Medical, Dental, and Vision Insurance
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Flexible Spending Accounts (Medical and Dependent Care)
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Life Insurance
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Voluntary Benefits
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Paid Time Off
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Retirement Plans
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Employee Assistance Program
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location
Brand: ACE Hardware
Address: 2540 Allen Blvd Middleton, WI - 53562
Property Description: 677 Ace Hardware
Property Number: 677
