HOW TO APPLY:
The documents below must be submitted in PDF format by email to [email protected]:
- Cover Letter
- Resume
- Completed BCCD Employment Application (On our website www.blount911.org)
*** Please note: Incomplete submissions will not be considered ***
Job Summary
Join our dynamic Public Safety Communications team as a Telecommunicator, where your quick thinking and compassionate communication skills will be the backbone of emergency response efforts. In this vital role, you will serve as the first point of contact for emergency calls, dispatching law enforcement, fire, medical personnel, and other emergency services to ensure rapid response and public safety. Your ability to handle high-pressure situations with professionalism and clarity will make a real difference in our community’s safety and well-being. This paid position offers an exciting opportunity to develop critical skills in emergency dispatching, data entry, and crisis management while supporting public safety initiatives.
Responsibilities
● Receives Business and Emergency 9-1-1 incoming calls from the public courteously obtaining all relevant information efficiently.
● Dispatches and communicates with law enforcement, fire and EMS units ensuring agency policy, procedures and goals are met.
● Evaluates and determines the type and level of service required quickly and directs this information to the appropriate respondent.
● May be required to lift and carry heavy equipment, materials, and supplies without assistance.
● Knowledge of the operation of radio receiving and transmitting equipment. ∙ Learns and maintain familiarity with the general geography of the communities served.
● Ability to understand and execute oral and written instructions.
● Ability to be courteous, but firm with the calling public.
● Ability to read and understand laws, departmental policies, rules, and instructions. ∙ Working knowledge of computers in a multi-task environment.
● Ability to react quickly and calmly under emergency conditions.
● Ability to write reports.
● Ability to learn quickly departmental functions, practices, rules, and regulations pertaining to Public Safety.
● Ability to speak clearly in a well-modulated voice and to use good diction.
● Ability to establish and maintain effective working relationships as necessitated by the work.
● Ability to work in a 24/7/365 operation, including nights, weekends, and holidays. ∙ Ensures That the security of the Blount County 911 Communications District is always maintained.
● Ability to sit at a dispatch console and work over extended periods of time. always Staying alert.
● Always follows Blount County 911 Communications District employee handbook and policies and procedures.
● Be physically present in attendance at the worksite while on duty.
● Performs other related duties as assigned.
Pay: $19.57 - $22.03 per hour
Benefits:
- 401(k)
- 401(k) matching
- 457(b)
- Dental insurance
- Dependent health insurance coverage
- Employee assistance program
- Health insurance
- Life insurance
- On-the-job training
- Retirement plan
- Vision insurance
Work Location: In person
