Description:
The Operations Coordinator is a full-time, non-exempt position reporting to the Director of
Operations. This role supports the day-to-day operations of the Firm by coordinating projects,
managing vendor relationships, supporting office operations across multiple locations, and assisting
with operational initiatives. The Operations Coordinator serves as a key resource to employees,
vendors, and leadership, helping ensure the Firm's offices operate efficiently, consistently, and
professionally.
Key Responsibilities
- Serve as a liaison between Operations and other departments, providing information,
responding to inquiries, and helping resolve operational issues. Coordinate operational
projects, initiatives, and administrative processes across all Firm locations.
- Assist with office moves, renovations, space planning efforts, and other special projects.
- Establish and maintain positive vendor relationships, coordinate services, and proactively
identify and resolve issues.
- Oversee office supply purchasing, inventory management, and related expense tracking
across all offices.
- Process and reconcile Operations-related invoices and maintain supporting records.
- Support facilities-related activities, maintenance coordination, and office improvement
initiatives.
- Coordinate operational aspects of employee onboarding, office transfers, workspace setup,
and offboarding.
- Maintain inventories of Firm furniture, equipment, and other operational assets.
- Assist with employee communications related to office operations, facility updates, office
closures, and operational initiatives.
- Prepare reports, presentations, and operational information for leadership review.
- Identify opportunities to improve processes, increase efficiency, and enhance the employee
experience.
- Collaborate with other Operations team members to support Firm-wide initiatives and daily
operational needs.
- Support supplemental and back-up coverage, and training of Receptionists.
Requirements:
Required Skills, Education & Experience
- High school diploma or GED required; Associate's or Bachelor's degree preferred.
- 3–5 years of administrative, operations, project coordination, or related experience in a
professional environment.
- Strong organizational skills with the ability to manage multiple projects and competing
priorities.
- Excellent written, verbal, and interpersonal communication skills.
- Proactive, solution-oriented mindset with strong attention to detail and follow-through.
- Ability to anticipate needs, exercise sound judgment, and work independently.
- Strong customer service orientation and ability to build positive relationships with employees,
attorneys, vendors, and leadership.
- Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
- Experience in legal or professional services environments is a plus.
Responsibilities outlined in this document are not exhaustive and may be modified based on the needs of the firm.
Physical & Environmental Requirements
- Ability to lift up to 25 pounds unassisted.
- General office environment requiring extended periods of sitting, as well as occasional standing
and walking.
- Visual capability to work at a computer monitor for extended periods.
All requirements are subject to reasonable accommodation for qualified individuals with disabilities.
