Job Title: Retail Sales Associate – World Series of Poker (WSOP)
Location: Las Vegas - Horseshoe Property
Reports To: Retail Store Manager
Status: Full-Time / Part-Time (Seasonal & Event-Based)
Who Are We?
Join our creative and passionate team as we inspire and entertain players around the globe, delivering iconic poker moments and unforgettable experiences through the world’s most prestigious poker events.
Home of the World Series of Poker—the longest-running and most celebrated tournament series in the game’s history—WSOP has crowned poker’s greatest champions and set the global standard for excellence in competitive poker.
As we continue to innovate and expand our legacy, we are looking for bold, driven, and visionary individuals to join the most legendary name in poker —Where Dreams Are Dealt!
Job Summary
The WSOP Retail Sales Associate is the face of the first-ever Official WSOP Store. You will provide "The Pro Standard" of guest service, actively promoting exclusive merchandise. You are responsible for maintaining a "Gold Standard" floor appearance, managing high-volume transactions, and ensuring every guest leaves with a piece of the poker dream.
Responsibilities
1. The "All-In" Guest Experience
- Spotlight on Service: Greet every guest with a smile, providing a warm and energetic atmosphere for international tourists and high-profile players alike.
- Poker Expertise: Develop a "Pro-level" understanding of product assortments, poker terminology, and tournament specifics to better assist guests.
- Total Rewards: Be the expert on the Caesars Rewards program, ensuring guests maximize their benefits with every purchase.
2. Operational Excellence
- Fast-Paced Sales: Operate cash registers with speed and accuracy, handling all payment transactions and upselling "hot" items and promotional bundles.
- The "Gold Standard": Maintain visual merchandising standards; ensure apparel is folded to planogram specs, softlines are hung by size, and signage is accurate.
- Inventory Readiness: Receive, unpack, and replenish daily deliveries of merchandise to keep the floor "Tournament Ready."
3. Teamwork & Integrity
- Together We Win: Partner with fellow associates and supervisors to manage high-traffic "peak hours" during the tournament series.
- Asset Protection: Use sharp guest awareness to deter theft and maintain a safe, organized environment.
- Communication: Relay "slow/fast seller" information to management and ensure a seamless handoff between shifts.
Qualifications
- Experience: Previous experience in retail or high-volume customer service is a plus.
- Communication: Excellent verbal skills; ability to explain product features and tournament details.
- Agility: Ability to thrive in a fast-paced, high-pressure environment during the world’s largest poker event.
- Flexibility: Must be able to work a flexible schedule, including early mornings, late nights, weekends, and holidays to match tournament play.
Physical Requirements
- Standing: Required for the duration of the work shift (excluding breaks).
- Labor: Ability to lift, carry, and transport merchandise/supplies up to 50 pounds.
- Maneuverability: Ability to perform repetitive tasks (folding, hanging) and use ladders for visual merchandising and restocking.
World Series of Poker is an Equal Opportunity Employer. We believe in delivering family-style service—treating every guest and colleague with the same care and hospitality we would extend to family.
Are you ready to shuffle up and deal? Apply today to join the WSOP Retail Team!
Pay: $17.00 per hour
Work Location: In person
