Location: Topeka, KS | Full-Time: M–F, 8:30am–5:00pm
Pay: $19.00–$24.00/hour, based on experience
About the Role
We're a small, patient-focused durable medical equipment (DME) provider, and we're looking for someone who runs our front office. This is a role for someone who takes ownership: you'll manage patient-facing operations and assist with insurance billing for a team that moves fast. We work hard to give a great experience to our patients and strive to have a fun, positive, and upbeat environment!
If you're the person your coworkers already count on to catch what falls through the cracks, this is your kind of place. You'll have real autonomy, visible impact, and a team that notices good work.
What You'll Do
- Be the first face and voice patients and visitors interact with via greeting, phone routing, and scheduling appointments and equipment deliveries/pickups
- Verify insurance eligibility and benefits for DME orders
- Prepare, submit, and follow up on insurance billing paperwork
- Maintain accurate, HIPAA-compliant patient documentation
- Coordinate directly with insurance companies, physicians' offices, and patients to close documentation gaps and resolve claim issues
- Own day-to-day office operations: supplies, mail, filing, data entry
- Jump into special projects as they come up
What You Bring
- 3+ years of administrative/front office experience; healthcare or DME background a strong plus
- Working knowledge of insurance verification and billing/claims processes
- Genuine initiative - you spot what needs to happen next without being told
- Reliable attendance and follow-through people can count on
- Comfort juggling multiple priorities, interruptions, and deadlines without losing track
- Strong communication skills, written and verbal
- Comfort learning new practice management/billing software
- An eye for detail, especially with insurance documentation and compliance
- Solid computer skills (Microsoft Office, email, Google Docs)
- A positive, people-first attitude; we like our patients and we like each other
- Valid driver's license
- Ability to pass a background check prior to start
Nice to Have
- Bachelor's degree in business administration, accounting, or social services
- DME Experience
- Customer Service experience
What We Offer
- $19.00–$24.00/hour, based on experience
- Stable, full-time schedule
- A close-knit team where your work actually gets seen and valued
- Health, dental, and vision insurance
- PTO and 401(k)
How to Apply
Send your resume along with a short note explaining why you're applying to this position and what makes you a good fit. We read these, so make it count!
Requirements: High school diploma or equivalent. 3+ years administrative experience.
In-person role, Topeka, KS.
Pay: $19.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- How many years of administrative experience do you have?
- Have you worked in a medical office or setting?
- Have you ever worked at a DME company?
- Tell us a fun fact about yourself!
Work Location: In person
