Bet on a Great Career at Lake Mac Casino Resort & Racetrack!
Elite Casino Resorts is looking for passionate, service-oriented individuals to be part of the team to open our newest resort property, Lake Mac Casino Resort & Racetrack, located in Ogallala, Nebraska. Elite Casino Resorts operates five gaming resorts located throughout Nebraska, Iowa and Illinois. Lake Mac Casino Resort & Racetrack, which is scheduled to open in Fall 2025, will become our sixth resort property. We offer dynamic career opportunities across our first-class Vegas-style properties, including roles in gaming, hospitality, dining, spa, facilities and other company operations such as accounting, technology and human resources. Lake Mac Casino Resort & Racetrack aims to be the premier destination resort in the region, with a wide variety of slot machines, table games (including Poker), sportsbook, hotel, restaurants, spa, conference/event space and live entertainment.
Lake Mac Casino Resort & Racetrack offers a comprehensive benefits package designed to support employees’ health, financial well-being and work-life balance. Full time team members are eligible for medical, dental and vision insurance, along with a 401(k) plan and profit-sharing opportunities. Additional benefits include paid time off, life insurance, disability, and access to a variety of Aflac coverages at attractive group rates. At Elite Casino Resorts we value our employees, and show our appreciation through events such as food truck days, employee parties, and anniversary and birthday recognition. Beyond the tangible benefits, Elite Casino Resorts builds a strong company culture through an emphasis on teamwork and respect, and support our employees in giving back to their communities through our Winning Hands Employee Volunteer Program.
The Slot Attendant is responsible for providing exceptional guest service by assisting guests with all slot related issues, including but not limited to: paying slot machine hand pays, filling slot machines with payout tickets, assisting guests with operating the slot machines and using their Resort Club cards, and ensuring minimum slot machine down time through routine maintenance.
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Accurately paying out all slot machine jackpots and completing all paperwork.
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Servicing minor slot machine malfunctions.
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Maintains a constant presence throughout the casino floor in order to assist guests on how to play and read the machines.
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Safeguard the assets of the company.
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Attends all company required training.
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Complies with all NE Gaming Commission Rules and Regulations and any other local, state, or federal guidelines.
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High School diploma or equivalent
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No slots or casino experience required.
- Excellent customer service skills are essential.
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Ability to listen to and resolve customer complaints.
