Working Title:
INFORMATION TECHNOLOGY SPECIALIST I
Classification:
INFORMATION TECHNOLOGY SPECIALIST I
$6,513.00 - $8,729.00 A
$7,163.00 - $9,599.00 B
$7,864.00 - $10,537.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Work Location:
Sacramento County
Job Type:
Permanent, Full Time
Work Week:
Monday - Friday
- This position is located in the Division of Medi-Cal Fraud and Elder Abuse, Investigations Section, Sacramento Regional Office.
- Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
Individuals who are new to State service or are looking to promote must have list eligibility in order to gain employment with the Department of Justice. To access the Information Technology Specialist I Examination and obtain list eligibility, please click the following link: Information Technology Specialist I
Additional exams and information can be found
at: https://oag.ca.gov/careers/exams.
- For more information about the department, please visit the Attorney General’s website at https://www.oag.ca.gov/
Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR
Please note that the Information Technology Specialist I (ITS I) classification contains multiple salary ranges. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with all applicable laws, rules, and regulations. New-to-State employees will be given the minimum salary Range A, unless you meet Alternate Range Criteria 484 as follows:
- A: $6,513 - $8,729
- B: $7,163 - $9,599
- C: $7,864 - $10,537
- The position(s) require(s) a Background Investigation be cleared prior to being hired.
- Clearly indicate the Job Control JC-524649 and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.
- Clearly indicate the basis of your eligibility in the "Explanations" section located on the first page of your State Application.
If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. Unofficial school transcripts may be accepted during the application process; however, submission of official transcripts is required prior to appointment.
Per CCR 249.3, this job control may be used to fill subsequent vacancies.
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/14/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Justice
DMFEA Personnel
Attn: Samantha Campbell (JC-524649)
2399 Gateway Oaks Drive
STE #210
Sacramento, CA 95833
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Justice
DMFEA Personnel
Samantha Campbell (JC-524649)
2399 Gateway Oaks Drive
STE #210
Sacramento, CA 95833
08:30 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
- Statement of Qualifications -
A Statement of Qualifications (SOQ) is required. Applicants who do not submit an SOQ will not be considered for this position. The SOQ prompt is listed below. Please note that resumes, letters, transcripts, degrees, your state application, cover letters, and other materials will not take the place of the SOQ.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Multiple years conducting research for IT solutions on-premise and SaaS.
- Multiple years of experience in precision note taking and detailed report writing and documentation.
- Ability to work under pressure and prioritize projects with short timelines.
- Strong problem solving skills and the motivation to learn about unfamiliar technologies or programs.
- Excellent oral and written communication skills, ability to handle work assignments with tact and diplomacy, ability to build rapport with customers, colleagues, and others.
- Careful attention to detail and the availability to travel.
- ITSM Expertise: Experience tracking incidents and managing workflows inside the IT Service Management platform.
- Asset Lifecycle Management: Strong organization skills in Hardware (HAM) and Software (SAM) tracking and compliance.
- Hardware Repair & Imaging: Proficiency in diagnosing physical component failures, and imaging/deploying PCs and related equipment.
- Identity Management: Experience managing users and permissions within a Windows environment.
- Mobile Support: Experience provisioning and maintaining iOS devices in an enterprise environment.
- Procurement Literacy: Experience with the State of California’s purchasing lifecycle. The ability to research technical specs and assist with drafting Statements of Work (SOW) and submitting requests for purchases (RFP/RFO).
Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx
The Human Resources Contact is available to answer questions regarding the position or application process.
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 210-7580
[email protected]
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure the timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.
The Statement of Qualifications serves as documentation of your ability to present information clearly and concisely in writing. It should be typed in 12-point font and no more than two pages in length.
1. Describe your background, job-related experience, education, and/or training in Information Technology, specifically in desktop support that makes you qualified for this position.
2. Describe your experience diagnosing, repairing, and deploying enterprise endpoint hardware and client-side systems. In your response, specifically highlight your hands-on experience imaging personal computers (PCs), troubleshooting physical hardware components (such as broken laptop/desktop displays), utilizing Active Directory (AD) for identify and user management, and supporting local network (LAN) connectivity.
3. Detail your professional experience managing the lifecycle of IT assets, including both Hardware Asset Management (HAM) and Software Asset Management (SAM). Specifically describe your proficiency utilizing ServiceNow (or a similar ITSM platform) to track inventory, audit software compliance/licensing allocations, and maintain device accuracy from procurement to disposal. Please include any methods you have used to maintain tight physical organization of technology equipment.
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
