Job Responsibilities:
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Display excellent customer relation skills and proactively greet guests warmly.
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Use wheeled carts to transport linens, towels, toilet items, and cleaning supplies.
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Thoroughly clean guest rooms, make beds, and sanitize bathrooms. Dust and polish furniture and equipment.
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Replenish guest room supplies like drinking glasses, writing materials, and bathroom essentials.
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Vacuum and clean rugs, carpets, upholstered furniture, and draperies.
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Dust and polish furniture and equipment. Shine metalwork fixtures and fittings.
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Wash walls, ceilings, woodwork, windows, door panels, and sills.
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Empty wastebaskets, clean ashtrays, and dispose of trash and waste appropriately.
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Maintain well-stocked, clean, and organized storage areas and carts.
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Follow safety protocols to protect hotel and guest property; report any incidents of damage, theft, or lost items to supervisors.
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Adhere to company, safety, and security policies and procedures; report accidents, injuries, and unsafe conditions to management; complete required safety training and certifications.
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Perform any other duties as assigned.
Job Skills:
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Ability to follow oral or written instructions accurately, often in a repetitive routine.
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Consistent performance of repetitive tasks with precision.
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Capability to lift, carry, or pull heavy objects using hands.
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Service-oriented mindset—actively seeks ways to assist people.
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Coordination skills—able to adjust actions in response to others’ actions.
Job Qualifications: Describe the minimum qualifications necessary to fulfill the job responsibilities.
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Education: High School Diploma or equivalent preferred.
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Experience: Prior hotel cleaning experience required. Prior room inspector experience preferred.
