Desert Pain Specialist is looking for a friendly, professional, and organized Front Office Receptionist to join our medical office team. The ideal candidate will provide excellent customer service to our patients while assisting with the day-to-day operations of the front desk.
Responsibilities
- Greet patients and visitors in a professional and welcoming manner.
- Check patients in and out for appointments.
- Answer incoming phone calls and assist patients with questions and concerns.
- Schedule, confirm, and reschedule patient appointments.
- Verify patient demographics, insurance information, and required forms.
- Collect copays, deductibles, and other patient balances as required.
- Assist with referrals, authorizations, and other front-office administrative duties.
- Scan, upload, and maintain patient documents in the electronic medical record.
- Communicate effectively with providers, medical assistants, billing staff, and other departments.
- Maintain accurate and confidential patient information in accordance with HIPAA requirements.
- Keep the reception and waiting areas clean, organized, and professional.
- Assist with other administrative duties as needed.
Qualifications
- Previous medical office or front desk experience preferred.
- Excellent customer service and communication skills.
- Professional, friendly, and dependable demeanor.
- Strong attention to detail and organizational skills.
- Ability to multitask in a fast-paced medical environment.
- Basic computer skills and ability to learn electronic medical record systems.
- Ability to maintain patient confidentiality and follow HIPAA requirements.
- Bilingual English/Spanish is a plus.
Ideal Candidate
We are looking for someone who is reliable, positive, organized, and patient-focused. The right candidate should be comfortable communicating with patients, handling multiple responsibilities at once, and working as part of a team.
Job Types: Full-time, Temporary
Pay: $19.00 - $21.00 per hour
Work Location: In person
