Usborne Family Medicine, Inc. is looking for a full-time LEAD Medical Receptionist to join our team in Covina, CA.
We have an upcoming opening for an enthusiastic medical receptionist who has at least 3 years experience as a medical receptionist. Leadership in this area is a plus! Responsibilities will include keeping in excellent communication with the office administrator to ensure a smooth-running clinic. Busy phones, greeting and checking in patients, assigning appropriate insurance, collecting copays/balances on accounts, assistance with collaboration of fellow co-workers & liaison when handling patient complaints. Some time away from front desk also intertwines with this job in the form of other administrative tasks. Must possess excellent communication skills and have a thorough understanding of the following:
- Medical Insurances & Benefits - Private & non-private
- How to display only excellent customer service and clear communication with patients, co-workers, and management
- Multi-tasking and paying close attention to details
- Computer Literacy especially in EHR system(s)
- Dealings with pharmacies, home health companies, labs and other ancillary care companies.
- Work well under pressure
- College degree highly preferred
Ideal candidate will have great analytic skills, an extremely professional demeanor, typing speed of 45+ wpm, ability to work great under pressure, and a love of helping patients. Excellent communication skills is a must. Must speak frequently with management and providers alike.
Please be willing to undergo a background check be in possession of positive previous job references.
Prefer ambitious individuals who are seeking room for advancement and development of skills.
Job Types: Full-time, Part-time
Pay: $18.44 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person
